The United States Postal Service (USPS) is the only organization in the country that regularly delivers mail and packages to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery services, processing and delivering 47% of the world's mail. With over 30,000 retail locations, USPS offers a range of services, including walk-in passport services. Customers have praised the efficient and friendly staff at the 10 Cleveland St. location. The employees are described as quick to assist, welcoming, and going above and beyond to provide excellent service. Customers appreciate the smooth and easy handling of passport services, with one reviewer highlighting the outstanding service received from a particular employee. While there have been some complaints about passport and staffing issues, which are not the fault of the post office, the overall feedback for this location is positive. Customers have found the staff to be friendly and helpful, and the service to be much better than at other post office locations in the area.
Looks like all of the 1-star reviews are regarding passports. Weekday afternoon the Asian gentleman George was perfectly delightful and pleasant with handling my prepaid mail. So all is well with normal postal business. I suppose go elsewhere for passport making.
August 2024
The man was super helpful! I like that there's parking available for free.
June 2024
Never had an issue here (7 years), short staffed at times. But, that’s at most locations.
