The AT&T Store in Valley Stream, located inside Green Acres Mall, offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. Reviews highlight excellent service from knowledgeable and professional staff who are helpful, patient, friendly, and diligent. Customers report receiving above and beyond support, such as replacing a forgotten SIM card to restore service, providing guidance to find products not sold in-store, and saving money while resolving issues. The staff is praised for their exceptional customer service and for being especially supportive and knowledgeable for seniors. Multiple reviewers express strong gratitude and easily recommend this location.
Stopped in today to trade in my phone and the woman who helped me was incredibly helpful, patient, and nice. She made sure I knew what the deal was and that I was getting a good deal.
December 2023
Excellent service représentative. He is a "5 STAR" who deserves to be praised for his knowledge and professionalism.
November 2023
Excellent service people who seek to help you as soon as you enter the store. I needed a SIM card after sending my iPhone to apple for a repair. I forgot to take my SIM card out and they Apple returned it to me without it. This AT&T store replaced my SIM card AND i was able to receive phone calls again.
