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“My phone was busted and I needed imei of my Samsung galaxy fold to make a claim. Thanks to Raj he called the company and get the requested info so I was able to file a claim and get a replacement phone. I have been to 3 different metro stores every single store given me a brush off. I just want you to know I really appreciate you buddy and next time I need anything related with phones I will come over. I highly recommend this store to everyone.”
“I must say honestly this is the best metro store I have ever been to. Very helpful guy works there he helped me to transfer my data from one phone to another, helped me save money on my bill every month”
“I always come here ontotal wireless on 1573 DutchBroadway .
And they solve all the problems and issues related to my service.
Please come and you will be happy too???”
“I don’t recall the names of the 2 reps at the Green Acres kiosk that I just left a few minutes ago… but let me tell you, they were great! Super friendly and helpful. Difficult to find good people like that working retail these days. Kudos to them!”
“Stopped in today to trade in my phone and the woman who helped me was incredibly helpful, patient, and nice. She made sure I knew what the deal was and that I was getting a good deal.”
“I was beyond satisfied with the service and help I received from Ricky at this location. Bring a senior not tech savvy at all - he went well beyond what you would expect. Excellent service. Fully recommend Ricky and this store”
“Had an amazing experience today in store. After trying multiple times to upgrade my phone without having to have the new phone shipped to me, I was finally able to walk out of the store with my new phone with the help of Juan. He’s amazing at his job and helped me with way more than I even expected. I left the store feeling more than satisfied and really happy with my purchase. He even switched me over to a plan that suits me better than the one I had at the moment. Just wanted to shine a light on him being an outstanding mobile expert.
If you ever visit this store I highly recommend going to him if he’s available. He is extremely knowledgeable and definitely a seasoned associate. While still delivering 10/10 customer service.
Thanks again Juan !”
“Had an wonderful experience at this location where I got a new phone but struggle to get any of my information back thankfully Kenny at this location took his time to help me recover what I thought I lost”
“So I took my IPhone 7 Plus to get the mic fixed and to fix my back camera lens. When I picked up my phone I waited to get my back lens fixed that wasn’t an issue but overall I was completely satisfied with their work. Everything was working like it was brand new Ariel at the Green Acres location was great nice man and even threw in a free phone case of my choice. Although a bit pricey is why I’m giving them 4 stars but Thanks again!”
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“We came in to do an upgrade, Sal helped us out tremendously my daughter and I. He also helped me with canceling one of my lines that I no longer needed. Sal is a great addition to the verizon company.”