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June 2025 by nick Addonisio
Absolutely amazing.. Sal and his team did amazing job helping me and my family better than the techs over the phone Sal and his team are well knowledge group of techs . thank you
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June 2025 by Alfred Thomas
Kevin was very helpful..I came just to browse and I ended up getting an s25 ultra 512 gb. Great salesperson very honest. He also took care of me with accessories for the phone. Thanks Kevin
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June 2025 by june rosemin
Ash was the best. Very patience and knowledgeable. Would recommend him to everyone I come in contact with
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June 2025 by Angel Mc
Payal was the customer service representative I had today. The service she give was professional. I left the store feeling very satisfied. Thank you 😊
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June 2025 by M-K Pfeil-Schaub
Amazing customer service at Verizon in Green Acres!!!! Ash & meguer were the very BEST!!!! everyone needs to use this store! Thank you!
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June 2025 by Jacqueline Lewis
This is the second time at this store with problems and tons of questions and was fortunate enough to have utmost courtesy and service rendered by Sal and found the business card that was given to me previously by Ash who is also welcoming professional and friendly
These and even the other male Julian and new female staff Payal, were accommodating, welcoming and professionally friendly
I received good results, they were patiently knowledgeable, I was served concisely and thoroughly and I am hoping to further use your services as expecting quality and continued good service. Never been happier with an internet service store not forgetting the kindness received from Meguer also.. may good success follow this crew
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June 2025 by Jimi Holloway
Came to the store to pay my bill and Julian as a good sell person convinced me to get my new s25 thank you verizon
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June 2025 by Douglas Benison
Sal at the Verizon store was great and knowledgeable. It was a great experience
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June 2025 by Scott Sanders
Julian was able to assist me in resetting an old ....he was very helpful and appreciated his focus on my problem.
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June 2025 by Madisan Alexander
Kevin was very helpful and able to help me with everything I needed
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July 2024 by Nusrat Zahan
I had a truly awful experience with Verizon. Over the past three months, every single person I spoke to from Verizon has been unbelievably incompetent. I’ve never had to contact a company’s customer service so many times.
First, Tanvir from the Green Acres Mall store failed to give us BYOD credits for two lines when signing us up, so we were overcharged. When we finally noticed and brought it to their attention, it took them three months to issue the credits.
When we decided to leave Verizon, they locked our number. Customer service has been an absolute nightmare. I’ve been transferred from one department to another for over two hours now, and they keep asking the same questions despite me explaining the issue multiple times.
I’ve never experienced such blatant incompetence from a company before. Signing up with Verizon has wasted hours of my life, and I can’t wait to be done with them for good. This has been my worst nightmare.
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July 2024 by sonja killebrew
Tony was great! He helped me buy a 5G Verizon Home Internet. He explained everything. The customer service was amazing!
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July 2024 by Rachel Simone
I came here after dealing with another Verizon store that did nothing to help me and it was like night and day. The staff were so helpful and didn't try to pressure me into changing my plan. They did tell me that we could save money by opting into autopay, benefits of other plans, etc. They set up my new phone easily, ensured it worked, and answered all my questions.
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July 2024 by karina torres
Worst experience ever i had a situation back in august and i kept on speaking with them to fix my problem and they never did they will always kept on telling call back the manager is not here and when he was he would be like ill get back at you and never did he even gave us his number to text him that he was going to work on a solution to help us never did we called him and messaged him not one answer at all ,all for one employee that messed up our trade in.
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July 2024 by Rosalyn Powell
Tony and Sarang were excellent at helping us with our phone purchases at the Valley Stream Verizon store.
They were knowledgeable, professional, personable and so helpful.
They are definitely an asset to your Company.
It was a wonderful experience. We are very satisfied.
