These reviews highlight a positive experience at Verizon through Wireless Zone, a Verizon Authorized Retailer. Customers appreciate the helpful and professional service provided by the staff, including representatives like Kevin, Payal, Ash, Meguer, Sal, and Julian. The team is described as courteous, friendly, and knowledgeable, often going above and beyond to assist with device selection, accessories, and account setup. Many customers mention feeling satisfied and confident after their visits, thanks to the staff’s patience and thoroughness. Several reviews note that staff members were honest and did not pressure them into plans or upgrades, instead offering helpful advice on saving money through options like autopay. The store is praised for its welcoming environment, with staff members being accommodating and professional. Customers also highlight their appreciation for the store’s ability to resolve issues quickly, especially after negative experiences at other Verizon locations. Overall, Wireless Zone in Green Acres is seen as a reliable place for Verizon products and services, delivering good prices, expert guidance, and friendly customer care.
We came in to do an upgrade, Sal helped us out tremendously my daughter and I. He also helped me with canceling one of my lines that I no longer needed. Sal is a great addition to the verizon company.
May 2026
Recently went to get my phone upgraded. Amazing service, was assisted as we walked through the door. Kevin was excellent! Great customer service and very kind. Made the process quick and easy.
May 2026
Green acres store manager Tony gave us awesome services..I got my aunty her new 17 pro.. she's very happy 😊