“Everyone was extremely helpful in locating two packages for me that I had incorrectly addressed. The Postmaster and staff were extremely pleasant and respectful.December 2023”
“Great job you guys are doing for the price we pay for services. I pay $84 a year for my post box and someone is going through my mail, business mail is opened, then taped shut and there is long delays for delivery.... Care to chime in ?
Ps. Mail tampering, fraud, breaking and entry, unauthorized use. Just to name a few.
There is a difference between delay because of the weather and a delay of 15 days between Albany New York and Verona NY. It was business mail...
22nd of Jan/26, my dashboard said there were one or more pieces of mail with no pic of them. Well, where are they?
26/January/26 Today I received mail that they do not have pics of, I wonder if they will be there when I go to get them tomorrow?
12/ feb/ 2026 Where the hell is my mail? I am missing days worth...”
“Everyone here has always helped out big time with packages, passports and stamps.Thanks employee Micheal for helping me out with my own passport. Much appreciated. Keep up the good work!”
“Okay so where do I start I want to stress the importance of this statement THE FIVE STARS ISNT FOR FED EX AS A COMPANY. As a company you guys are horrible I wasted three hours of my time on Friday morning into the afternoon, waiting for my FedEx priority overnight package and then after the time it was supposed to be there spent countless hours with useless people who had no idea what they were doing They escalated it and then proceeded to not call me back then I called back for a fourth time they escalated again and luckily for you guys Regarding this review Were saved by the associate in this hub in a risky New York Kaitlyn, who was as sharp as a attack What she was doing handle the situation in less than 24 hours next thing I know she was calling me and I was picking up my package from her hand delivered to me I’ve been in customer service for 8+ years and if I was the owner of a company, she has all the qualities that I would look for So thank you Kaitlyn again for all your help. I hope that you’re higher ups read this And give you the appreciation And credit that you deserve for completely making the experience turn around for the better. A++++++++ service”