Sandstone Hollow Inn
HotelsHours:
5118 NY-365, Verona NY 13478 Hours
About Sandstone Hollow Inn
Sandstone Hollow Inn is a pleasant alternative for travelers visiting the nearby Turning Stone Casino. Guests appreciate the clean and roomy accommodations, which offer a comfortable stay. The customer service at the Inn is notable, with friendly staff members who are responsive to guests' needs. For instance, one guest received an adjustment on their room charge after a pricing issue arose. The Inn provides a continental breakfast, which some guests found lacking in healthy options. While the breakfast experience varied, it is often the little details, like a functional ice maker, that create positive impressions. Shuttle service to the casino has received mixed feedback, with longer wait times reported by some guests. Though some rooms may need updating to match the standards of nearby hotels, the overall experience remains enjoyable, thanks to the helpful and knowledgeable staff. Despite the challenges, such as initial confusion with directions, many guests leave with a favorable impression of the Inn's atmosphere and hospitality, making it a convenient choice for those seeking a comfortable stay near the casino.
Most Recent Reviews
October 2024
Rooms: I love Sandstone rooms. More spacious than the tower plus they give breakfast
October 2024
We were in town for a family wedding with other family members. I was charged more for my single queen room while others in my party had a much larger rooms with 2 queen beds. They were very responsive and adjusted my room charge. Great customer service. Thank you
October 2024
It's a nice alternative to the Tower. Continental breakfast is nice. Shuttle service, not so nice. Took it 4 times. 3 out of the 4 times was more than a 15 minute wait for it.
Rooms: Rooms are clean and roomy. Bigger than the Tower rooms
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