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“They were very courteous and very prompt on servicing me.. Handled my banking needs very professionally! :) Very precise on the phone , when asked about their Services as a people's bank! Will Continue to bank with them in the near future! :) Highly recommended when traveling from another city or state banking! :)”
“Had a new employee assist us with getting set up as new members. She really took the time to feel valued and meet our banking needs. Vestal branch was very welcoming.”
“I pop into this branch every now and then and have never run into an issue or unreasonable delay. Their staff are beyond pleasant, wait times are on par with the demand at a given time, and the place is spic and span.There are drive up ATM’s at this location.”
“My family and I have been to this place and that the people there were nice, friendly and helpful. Also, that there were people at the bank helping people out. The family went there to get money and that it was a nice weekday.”
“I went in to change my name and close an account, simple stuff. Jeri was AMAZING. Took me into her office right away and expertly changed the items I needed changing all while being friendly and kind. We need more people like her in the world ?. She deserve a raise and more time off ⭐️⭐️⭐️⭐️⭐️”
“Karen was extremely helpful!! For my first car, Karen reassured me that everything would be okay. I also want to thank Serena! They were both very helpful and informative. Thank you so much Karen and Serena!!”
“This morning my husband and I visited the 3121 Vestal Parkway location to redeem US Savings Bonds. We were assisted by Maggie Striley and Wendy Galeano. Both ladies were welcoming, cheerful, patient and knowledgeable through the process of redeeming a whopping 60 bonds. We could not be more pleased with the service we received.”
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“Everytime I go into this place with my client there is another person who gives me a little more faith in humans char was great the other day when we came into the bank and she went out of her way to help the elderly women who I was with, she stopped what she was doing and came to help her and was very personable!!! THANKS CHAR!!”