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“The crew delivering the living room set were polite and courteous. If you purchase a brand new leather living room set, I recommend doing a thorough condition check. Ours arrived with a minor but noticeable 6" scratch in the seat cushion.”
“Stopped in to get my laptop which was hacked to see if they can fix the unit. I was recommend by a friend . They have good service person booked appointment for me to return next day . Mina a counter person was very cooperative and saw my issue to repair required membership of $180/yr and then additional charge of $80/ hr. But after realizing that I have another newer unit he recommended that download files from old to hard drive worth $99 would save all above expenses. Amazing.. so I did that to transfer files to my other new laptop.”
“Andrew solved complicated issues caused by third party stores. He worked with customer support to resolve problems after a phone was lost, and luckily found. It pays to work with Verizon corporate stores and not third party. Thank you Andrew!”
“Great experience when the boy from housewares went in the back and got something for me that wasn't even displayed anymore. I So appreciate that! Happy holidays!”
Electronics
Electronics
Electronics
Electronics
Electronics
“I recently purchased a vintage Parasound DAC from Audio Classics that turned out to have a problem with audio dropouts. I contacted Steve Rowell and explained the issue + mentioned that I'm also a music producer and audio engineer in my spare time , i.e. I know the issue was real and not my imagination. Steve and Audio Classics graciously offered to replace the DAC with the same model they luckily had on hand, so I shipped the problem unit back and within a few days I had the replacement.It's obvious to me that this is a renowned company that takes hifi equipment and their audiophile customers very seriously, and I only wish I lived within driving distance of them - although that might create some problems for my wallet!After this experience this is the first company I will look to when I'm ready for my next upgrade. Thanks again, Steve!”