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January 2024 by John Henry
Wow! Blown away. My service tech Joe was awesome!! Great service, kept me informed on time it would take while i waited. Very impressed!! Thank you to the Whole service team!
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January 2024 by Alvin Williams
Tree fell on new car. They will not do repairs .said they don’t deal with my insurance company. Crazy.
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January 2024 by Vicky Wiggins
Polite courteous,very fair priced
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November 2023 by Tshijuka Angel Nelson
Great group of people. Took care of me and my vehicle super fast.
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October 2023 by Niti M.
I came to Nissan Matthews service for an oil change and requested for air to be put in my tires. However, when I returned home, I discovered that the service team had forgotten to put air in my tires, which left me dissatisfied as the tire pressure was significantly low. Tonya, the manager at Nissan, texted me and asked me if I was happy with my service. I expressed my disappointment and also gave the service center a rating of two stars. Tonya, the manager, took notice of this and called me to apologize she genuinely wanted to rectify the situation and went above and beyond to accommodate me. I felt remorseful for the hasty rating given earlier. I am now convinced that the dealership truly values its clients. I really appreciate the great service I received and next time, I'm just going to let someone know. I have bought 5 cars from them throughout the years and referred at least two people who bought cars from Matthews as well and I will continue to do so. Five stars all the way and thank you so much!!!
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September 2023 by Robin Whiteley
Staff is always friendly and professional.
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September 2023 by Carmen F.
When a service light came on in my car, I called Matthews service department and was told to bring car in. Manager checked it out, found nothing according to him and asked how long I had car and I said 6 months. He said Nissan recommended oil change and insisted more than once I get it done. The car had only 2,370 miles on it as I got it brand new. I got it done and was charged over $72. I contacted a couple of other car service centers later on and both agreed that I did not need an oil change, that Mattews had ripped me off. One center said their oil change was only $53 and the oil they used was rated for well over 5,000 miles. Very disappointed with Matthews for recommending oil change I did not need. My fault for trusting them. Never again. Joe S.
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July 2023 by Courtney Chase
Amazing, personal service. Like a mom & pop business only better
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June 2023 by Chip Schmerder
Absolutely professional service staff.
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February 2023 by jill raimondo
Matt has been helpful each time I have needed service. He’s terrific!Services: Auto maintenance
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January 2023 by Jason Knapp
They recently replaced my transmission. It’s running great! Special thanks to Tonya for dealing with my warranty company!Service: Transmission replacement
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January 2023 by Marshall Sorber
These guys did a great job. On time with appointments and work was done well
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December 2022 by Charlie Smith
New tires and oil change and car check up and ready for winter.
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October 2022 by S Shimer
I love my 2018 Murano. Gary was a great salesman.. not pressured.. the service people are also great. From the service desk to the mechanics.. thorough and very good people. I didn't feel taken advantage of and had a very pleasant experience.
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June 2022 by Teresa Marino
I love the way they take care of me and my car. Good people and I know my car is the hands of people who know what they are doing.
