Matthews Nissan Service is known for its friendly and accommodating staff. Customers appreciate the high-quality service and the expertise of the team, who ensure that vehicles perform well after repairs. While some have noted that prices for repairs can be high, many feel that the value and service provided justify the cost. The service team is attentive and keeps customers informed throughout the process, with special mentions of staff members who go above and beyond to resolve issues. For instance, after a concern regarding tire air pressure, the manager reached out to rectify the situation, showing the dealership’s commitment to customer satisfaction. Reviews highlight positive experiences with a range of services, including oil changes and transmission replacements. Customers also feel a sense of trust, knowing their cars are in capable hands. Overall, Matthews Nissan Service is recognized not only for its skilled mechanics but also for its dedication to customer care, making it a preferred choice for many car owners.
Great speedy service! Friendly and easy to deal with. Will only service at Matthews Nissan Vestal.
July 2025
Knowledgeable, friendly and well equipped service garage. My issues have always been taken care of the first time, with no fuss or muss.
March 2025
Perfect service it’s a small dealership but everone works hard there to get you in and out quickly and they make it happen small service centers is perfect
