The UPS Store #4652in Vestal offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox for all mail and packages, notary, shredding, and faxing. The locally owned and operated store is conveniently located next to Roberts Eye Care. Customers praise the store's fast and efficient service, with no wait times and friendly staff. The large parking lot and one-way road access make it easily accessible, although the location on a four-lane highway can be a downside. The store maintains a clean and well-kept environment, with amenities like free coffee, water, cookies, and bananas for customers. While the staff is generally helpful and accommodating, there have been occasional instances of frustration from older employees, particularly when dealing with Amazon returns. However, the overall customer experience is positive, with the store efficiently handling tasks like notarizing signatures and providing return shipping labels.
I have never had an issue at this location until today. All of the staff has always been pleasant, fast, and efficient. The older gentleman who helped me today was rude and unpleasant.
June 2025
Garret was a great help! Quick service and friendly! Thank you!
March 2025
Access to this UPS store is the reason I gave it a rating of 4 and not 5. It is located on a 4 Lane highway and the road to its entrance is a one way road.
