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April 2024 by Daniel Sepulveda
It's too far... I wish they had a apple store here in Rochester.But our kids here will just catch RTS Bus and smash and grab.
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April 2024 by Daniela Lathey
Throughout my years of visiting the Apple store in Eastview Mall, Victor, New York, I have consistently observed the knowledgeable and respectful nature of the staff. The store's cleanliness and maintenance are commendable. While I find the store's ambiance to be excessively bright and white, it aligns with Apple's brand identity of high-end and clean aesthetics. Despite my previous appreciation for Apple products, their increasing cost has made them less accessible to the average American consumer. Nevertheless, I still find enjoyment in visiting the store, experimenting with the various displays and options, and simply browsing their offerings. Overall, the store provides a pleasant experience for occasional visits.
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April 2024 by Rama Gosula
Requires an appointment to check inventory. Missing the a fundamental service
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March 2024 by D G
Super helpful happy staff thanks!
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March 2024 by Juliasew Deal
Plenty of help, I had lots of questions about which phone to buy.
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February 2024 by Maureen Spiegel
Walked in and got helped immediately. We couldn’t have asked for a better sales tech. Caleb was very knowledgeable, patient, helpful and kind. A very good experience.
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February 2024 by Sam Messer
Good service
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February 2024 by Amy Daley
I can't thank Laura enough- she has awesome customer service skills. She helped me over the phone, was very patient and thorough to find exactly what I needed- which wasn't an easy task!
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February 2024 by Kristen H
Went in for a battery replacement. They messed up the replacement and used a non-Apple battery. My phone doesn’t work.
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February 2024 by Maddy Brydalski
Caden was very helpful & fixed my AirPods he was sooo nice definitely recommend if you’re having any trouble with your devices!!
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February 2024 by Adesoye Adeboye
Got my eye on a MacBook here..nice
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February 2024 by Uma Pansari
I walked into the store without an appointment to buy an iPad. I was greeted right away and a sales associate helped me . Brittany was just amazing she answered all my questions . I even did a video call with my niece for whom I was buying this . She was very patient & when she did have to go she very nicely and seamlessly handed over to another associate who did a great job too .I was totally prepared to wait for hours and was skeptical about the service but I was super impressed & so was my mom !! This was my mom’s first visit to an Apple Store she loved it !!Thank you you made my day !!
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January 2024 by J Gibson
Customer service was great.
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January 2024 by Syed Waliullah
Very nice mask with good stores
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January 2024 by Reshma Roy
Amazing