Despite what I have read before writing this review, my experiences at this store have been nothing but stellar. I sent an advocate to handle my iPhone issues and they were very accommodating. Joey and Mynor were the technical support people. So far I am very pleased with the expertise they provided.
October 2023
Of the several apple stores I’ve been to, this one ranks the lowest. They are nice but pretty unhelpful/understaffed. The one in Syracuse is a much better bet. I ended up driving there to get my Apple Watch and was in and out in like 15 minutes.
September 2023
Even though they were extremely busy with their iPhone 15 release event, they were super helpful to get my old iPad up and running after being locked out of it for the last 6 months. If you own an Apple product and need assistance, they are the ones to see. A+ service and A+ products!