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“Any time I've had to actually go inside to do banking they've been absolutely fantastic. Helped me secure my car loan and the app/payment setup is amazing. I am super thankful I bank here.”
“I stopped into this location because I was lost and needed directions. I was greeted by two young ladies behind the counter. Not only did they assist me with directions but I felt like I was talking with friends who I have known for years! They were so sweet. I am relocating back to the area soon and I will certainly be back to see them for business. I didn’t catch their names but they looked like they could’ve been sisters. Great job, Victor! You made me feel welcomed and important.”
“ESL is the best for customer service. Never had any problems. I have had dealings with other so called big national banks in the area and it's always been a hassle.”
“I would like to give a huge shout out to Mary who i believe is the bank manager. I have a very complicated situation going on that requires me to call the bank every 10 days to have her open and close an account. Every time I call she is gracious and never makes me feel like I'm bothering her. When we run into a barrier with this situation she figures it out. She provides excellent customer service and is very knowledgeable. Thank you Mary.”
“I have a personal account and use a business account for the company I work for and I frequent the Victor branch multiple times during my week. The staff is always extremely friendly and helpful. Joan, the teller I see most often, has gone above and beyond for us. We appreciate all of you! Thank you for making our banking experiences always pleasant.”
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“We've been doing our personal and business banking with CNB for over 30 years. We love the Victor branch, especially Kristy M and before her Heidi F who always takes the best care of us.”