U-Haul Moving & Storage of Victor offers a wide range of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers appreciate the friendly and helpful staff, with several reviews highlighting exceptional service. One customer noted how Chuck went above and beyond to assist with a trailer hitch issue, dedicating an hour and a half to ensure it was properly installed. Audrey also received praise for her professionalism and knowledge during the pickup process. When a trailer had a wiring problem, McKenzie, the store manager, quickly found a replacement trailer, demonstrating strong customer service and problem-solving skills. However, some customers expressed concerns about the propane tank filling service, mentioning that staff may need more training to ensure tanks are filled correctly. Overall, U-Haul Moving & Storage of Victor is recognized for its commitment to customer satisfaction and a variety of moving solutions.
My customer service representative was friendly and very informative about everything for this 15' rental. The process to get the rental was straight forward, and the return was very easy. I will definitely rent from this location in Victor NY again!
December 2025
Fast and friendly service. Trailer was great and exactly why we needed.
December 2025
Isaac was awesome. Got me out of a HUGE pickle. Thanks again man!!
