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February 2024 by Frankie Dawn engelbert
The staff was very personable and explained everything regarding the rental of the van.
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December 2023 by Kirsten Case
easy, efficient
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December 2023 by Wendy Dunham
Easy pick up and drop off. Employees were very friendly and knowledgeable.
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November 2023 by Michael Wesley
Dont go to them, I got a trailer from them to move, THOUGHT I was getting a great deal. Got done moving and was short on time so I called to see if I could drop it off at another location and they said it was fine cause it was within a certain distance and wouldnt be charged. 2 days later I was charged $50.08 and when i called and asked them about it they said to bad it's our policy.
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October 2023 by Nicholas Smith
Staff was excellent but their system went down while picking up the trailer. They had to re-enter all the info, manually process payments, etc. It sounds like it’s a common situation according to the staff. UHaul should give its teams the tools they need to be successful.
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October 2023 by Filipe Magro
Staff was friendly and helpful. Thank you!
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September 2023 by Aaron English
Rude employees, system didn't properly reserve the time I had put. Took Hours for roadside to move the truck from blocking traffic, and once the expected time ran out, the crew cancelled and we had to wait again for a different company. Then being called to return the truck BEFORE the return time. Overall awful experience.
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July 2023 by Michael Carletta
OK place to rent, BUT - they ALWAYS CHARGE FOR GAS even if you put it back in. So unfortunately you have to take photos of the mileage, the gas tank, keep your gas receipt. Dont know if it's a U-haul policy, or just this store trying to overcharge. Drove 9 miles with a 15ft truck, put a gallon back in, and then was charged for 3 extra gallons. Had to call U-haul corporate and since I didn't have my receipt for gas they would only refund 2 of the 3 gallons. Make the people get out of the store and check the gas before you leave.
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July 2023 by Justin G
Most of the staff is super friendly but I won't go back to get my propane tank filled here again. They have not been trained probably on how to fill tanks so they just connect it open it and start filling it till it stops without opening the valve on the side to release the air/gas while it is filling so the tank never fills to full.
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July 2023 by Google user
Most of the staff is super friendly but I won't go back to get my propane tank filled here again. They have not been trained probably on how to fill tanks so they just connect it open it and start filling it till it stops without opening the valve on the side to release the air/gas while it is filling so the tank never fills to full.
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June 2023 by Joshua Sheridan
If there's even a single cloud close by they'll tell you they can't fill your tank because it's too dangerous. Barely a cloud in the sky right now. No rain. No wind. And no propane.
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May 2023 by Ashley Pittinaro
All the staff was amazing. I had an issue with my trailer hitch and Chuck went above and beyond to get my old hitch off my truck and place my new hitch on so I could tow the trailer (took an hour and a half). I was very impressed with the staff that helped out.
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May 2023 by John Darling
Chuck was friendly, knowledgeable and efficient. Thanks Chuck.
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May 2023 by Epicnoob dean
Audrey was great at my pickup!! Professional, courteous, and knowledgeable. Upon hookup and finding a bad light Will stepped in and trien to correct but the trailer was unusable and need sent out for wiring. McKenzie, the store manager then stepped up and in, located a trailer we could use to get going for the day, then finished by locating one at another U-Haul for the long trip. Loved the customer service from this location and their in house resolution to make things right.
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May 2023 by Zach Smith
Overpriced garbage, so many hidden fees. They F you big time.
