“I had such a great experience at this UPS Store! Zunaed was incredibly helpful, friendly, and professional. He went above and beyond to make sure my package was packed securely and shipped out quickly. The store was clean, organized, and the whole process was super smooth. It’s so nice to get great customer service these days — thank you, Zunaed, for making it such a positive experience! I’ll definitely be coming back here for all my future shipping and printing needs.”
“I just had a lovely experience with Jake who was a tremendous help this morning.
He went out of his way to be patient and professional.
He's a great asset to your business.”
“I was in a huge rush - the team was incredibly helpful, responsive, kind. Could not have asked for a better experience. When I think about what I really want in a customer service experience, they hit every mark.”
“Hi Gloria thanks a lot for helping us this morning iam so much happy you fixed our problem.You are so helpful, you listen what our problem is.Now I have a peace of mind.Its a long story to everyone how I struggle about my package almost 5 days.DHL is the best they send everyday where's my package is.And Gloria help us to solve everything. Gloria work at DHL 33rd ave and 12th st.of Long Island City .THANKS AND GOD BLESS YOU GLORIA❤️”
“I am really happy with this UPS location. It’s small but really convenient. I prefer to drop off packages and make Amazon returns at this place, versus others in the immediate area. Every time I go there, the staff are really kind and patient with me. Keep up the good work and attitude!”
“Viktor from Fine Art Shippers helped us out with a cross-country shipment, and made sure everything went smoothly. We will be using them again in the near future. Thanks Viktor!”
8:30AM - 6:30PM
1333A North Ave, New Rochelle
Shipping Centers
“Christopher is brilliant, professional and so helpful. Plus he is an absolute delight to talk to. I hope he never leaves! Thank you Chris for being patient with all of us when we come in with our boxes!!”
“I am a high maintenance guy
I need lots and lots of attention when I go to the Printers… I definitely get that as Buzz copies
The owner and his assistant
Personally, give me the Attention and results I desire and demand every time..
They also did an amazing job on a custom portrait that was framed pretty much the size of my wall.
Highly recommend
Specially, if your Diva and you need attention and results ✅”
“I cannot thank the staff of the Rye UPS store enough! My elderly parents and I came in needing to sign some complicated documents requiring witnesses and notarization. Despite the other duties and responsibilities on the store, the staff were patient, kind, and thoroughly professional. I am very grateful and highly recommend their service!”
8:30AM - 7:30PM
4768 Broadway, New York
Shipping Centers
“Daniel at your Inwood location has done passport pics for both me and 9 month old and did an incredible job. Taking a passport pic of a baby is no small thing, and Daniel had us out of there in 10 mins and under. The result is that my 9 month old now has the best passport picture I’ve ever seen ?”
8:30AM - 7PM
2196 3rd Ave, New York
Shipping Centers
“I received a very friendly and helpful customer service at the store. Great service at the store!
My only regret is that FedEx has scheduled to deliver my package later than I expected. That would make my whole purpose for paying over $200 to ship my very time sensitive package all worthless. I pray that the delivery date changes to at least 2 days earlier. That would mean the world to me.
I have returned to give FedEx a thumbs up ? for an excellent delivery service. Since my last post, FedEx delivered my very time sensitive package two days earlier than previously scheduled. That made all the difference for me.
THANK YOU FEDEX!!!
I will forever relie on your service!”
“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”
“I had an issue with an Amazon delivery, and the team specifically Bill at FedEx went above and beyond to help me. They were extremely patient, professional, and made the whole process of holding my package for pickup smooth and stress-free. Even though the mix-up wasn’t their fault, they still took the time to make sure I got my package safely and quickly. Excellent customer service and communication I really appreciate the help and support from Bill and the FedEx team!”
“Moving was so smooth! Joel, Jennifer and Alberto make moving experience so easy and fast! And more importantly great attitude and hard workers! Couldn’t be happier with my experience!!!”
8:30AM - 6:30PM
177A E Main St, New Rochelle
Shipping Centers
“I take great joy in writing about my experience about this branch of UPS store at 177 East Main St,
Store # 4992, New Rochelle, NY. The whole staff is always courteous to everyone whether the store is full of customers and very busy of if it’s one Customer. They work smoothly and has an always smile for everyone. Regardless of what question a customer has, it’s never a bother to them and they always have the right answer. I live in the Bronx and yet I go to this store which is miles away just because of the customer service that is second to none.
I hope that management appreciate the staff at this branch. They deserve bonuses. Their customer service is top of the line especially THOMAS.”
“Incredible and friendly service, very attentive. I highly recommend this place, especially for their printing services, which are way better than FedEx's prepaid printers.”
8:30AM - 7PM
603 E Boston Post Rd, Mamaroneck
Shipping Centers
“This UPS Store feels like my second home because I’m there so often. The staff is always helpful, friendly and incredibly quick. Even when it’s busy, everything is easy and stress-free. Highly recommend this location!”
“The service is very efficient! We will also take the initiative to inform Chinese people who are moving back home from abroad about discounts and explain them in detail! Recommended!”
“The mail carriers are friendly and handle deliveries with care. I appreciate their dedication to ensuring my mail and packages arrive safely. Overall, a reliable and efficient service!”
8:30AM - 7PM
941 McLean Ave, Yonkers
Shipping Centers
“Randomly stopped in here to get something notarized. There wasn’t someone available but the person speaking to me was kind enough to let me know where else I could find a notary whether walking or driving. Long story short, you never know the day someone is having and them being helpful was a change of pace to how things had been going. A nice review is my small thank you.”
“Efficient and super-friendly staff. My go to place for packages. Today I had to resend a document package because I had forgotten to sign a document and the nice guy at the desk gave me a discount on the re-send. He also proactively monitors overnight package progress to make sure there are no issues. That is what I call professional service!”
9AM - 7:30PM
213-37 39th Ave, Bayside
Shipping Centers
“Xiaoshuai delivered world class exceptional customer service to my mother and I. I had a package for pickup and needed those documents notarized. Xiaoshuai walked us through the process, verified our identities and being very detailed completed his portion of the paperwork efficiently. Thank you for hiring a wonderful employee.”
“Phenomenal service and I mean it. Bro picked up my call answered all the queries printed out the document for me as well let me re-edit the document even after I posted it to him and left the store. Best service unlike other places where people don’t help you ever besides what’s required for their job.”
“I need to shout out and say that the UPS store in Bayside in the Baybridge Commons is over the top excellent Karan goes above and beyond to be helpful every time I’m in the store without him I don’t know what I would do when people do good work. I like to acknowledge it. I’m in my 70s and I find that very few people will do what he does for you looking forward to doing business with this UPS store for many many years”
“They helped me move from New York to Hong Kong right on schedule, just as they promised. The cost matched the estimate, with no extra charges – they even managed to keep it within $35 of the estimate. And the best part? No damage whatsoever. I highly recommend their services!”
“I ordered postcards online for same-day printing from this Staples location, but one of the printers was unexpectedly down. Jessica from the print department called me promptly to explain what was going on and offered several helpful options for getting my postcards printed and shipped. She even kept me updated on the possibility of a repair later in the day.
Although I ultimately decided to cancel the order since it wasn’t urgent, I was genuinely impressed by the communication, professionalism, and care I received. In a time when great customer service can be hard to find—especially at large chain stores—this experience really stood out. Huge thanks to Jessica and the print team!”
8:30AM - 7PM
1767 Central Park Ave, Yonkers
Shipping Centers
“The excellent communication and wonderful customer service I experienced on a busy Saturday morning made my visit very pleasant. I'm excited to return to the store for all my future shipping and returns needs.”
“Two gentlemen at the front desk are superb. They would go the extra like helping you open the door or pick up the heavy item or even helping you revise your amazon return. 5 star awesome service!
Super helpful everytime my mom returns stuff. Shes fragile so they were always helpful and assist in bring the items in and help her revise her amazon return option!”
8:30AM - 7:30PM
185 W 231st St, Bronx
Shipping Centers
“This store has amazing customer service! We needed to ship the contents of my daughter’s 1-bedroom apartment cross country and Bryan was helpful on the phone before I arrived —suggesting the best times to come and to ask for him when I got there. He really put me at ease. He was so very helpful when I arrived, and took great care in the processing of 27 boxes. He also brought me a chair and I plugged in my phone when it died. I highly recommend this location for shipping…Bryan and his team were so professional and kind. Side note: I learned the hard way that it doesn’t make sense to use the UPS at the Staples Store for a serious shipping project.”
“Even though they only have one person helping customers pretty much every time, the person is usually friendly and helpful. I’ve been going here for over 20 years. It’s not always been that way but usually I have not had a problem.”