Horrible customer service, and they do not even follow their own policies. The fraud protection they have is a lie as they will just deny any claim of fraud that you send their way. On top of that, there’s tons of hidden fees, etc. DO YOURSELF A FAVOR AND FIND ANOTHER BANK TO PATRONIZE.
January 2024
Employees are unhelpful. I know there’s a worker shortage, but WF shouldn’t even have a physical location if employees have no intention of doing their job, as pretty much every review here says (and is true). I’ve been a WF customer for over 18 years and will likely close my accounts after my experience at this location.
July 2023
This particular branch of Wells Fargo bank staff members are very difficult people to deal with. Even when there’s no other customers they are unwilling to work or help you unless you have made a prior appointment. Their attitude is very indifferent.