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9AM - 7PM
148 NY-94, Warwick
Mobile Phones
“Stopped by this Verizon store and honestly had a really good experience. The staff was super friendly and actually took the time to explain everything without making it feel rushed or overly promotional. They helped me figure out the best option for what I needed and made the whole process easy.”
“The staff here at the Chester, NY store was fast and friendly. They took care of me and my family and made the process easy and painless. Special mention to Erick, Ray, and Jessica for helping us out during our visit.”
“This store was the only place that had my phone I needed my back fixed he did it fast and he didn’t charge me a lot please go show him some love and he have snacks while u wait”
“I stopped in the Chester store with a “quick” question. Gabriel was the most helpful person I’ve ever dealt with. He answered so many questions I had. Activated my e-sim card and I even bought a few accessories because he was so knowledgeable and helpful. This was a great experience!!”
“Kevin and Christian were extremely helpful with my business line. I had been dealing with multiple issues on my account and had already been turned away by another store, but they took the time to actually help and get everything resolved.
As a truck driver, I don’t always have the time to handle these things, but they made the whole process easy and stress-free. They also helped me add additional lines to my account and clearly explained the savings and options available.
Very professional, knowledgeable, and patient. Great customer service — highly recommend working with them!”
“The Greenwood Lake, NY store is exceptional. After way too much wasted time trying to get a simple answer from the Optimum App and website, a few minutes with the professional staff at Greenwood Lake took care of the issues.
The rating only reflects the store experience. Is much lower for customer service and tech support online.
Please Optimum raise your standards across all customer points.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I want to give a 5-star review specifically for Vinny at the Warwick store. He is incredibly knowledgeable, patient and gracious when solving my problems in spite of my being “very challenged” by my cellphone. He is an extraordinary asset to the Warwick, NY store!!!!!!”