Verizon is a telecommunications company offering cell phones, wireless plans, accessories and more. Reviews describe it as the absolute worst place with terrible service, but also note it provides an amazing experience with awesome deals and fabulous atmosphere. Customers report very enjoyable experiences with great, knowledgeable, and extremely helpful staff who are patient and easy to work with. Many felt respected, valued, and comfortable, receiving help immediately in a friendly environment. The service is noted for being forth coming with all charges without forcing anything, leading to highly recommended visits and the best experience some have ever had at Verizon.
I want to give a 5-star review specifically for Vinny at the Warwick store. He is incredibly knowledgeable, patient and gracious when solving my problems in spite of my being “very challenged” by my cellphone. He is an extraordinary asset to the Warwick, NY store!!!!!!
March 2026
Vincenzo is amazing and knows so much about the phones! My experience was above and beyond because of him!
March 2026
Ask for Michael! He was so helpful, friendly and knowledgeable, making the normally arduous process of getting a new phone a pleasure. This was the best visit to Verizon. I highly recommend!