My sales associate was Tim. He was extremely friendly, understanding, patient, and basically everything you would want a salesperson. It made the whole experience much better. I highly recommend this store for men's apparel.
June 2018
Great experience ( waterloo outlet store ) super friendly, helpful and knowledgeable !! Plus so professional an eloquent! They cater to your ever need while in the store. I felt like a millionaire!
September 2017
Nice enough Brooks Brothers with attentive staff, but in multiple visits here we've yet to find much in the way of sale prices unlike some of their other outlet locations.