Furniture Stores near Waterloo, NY

“Quality items, especially the furniture. The furniture is extremely well-made and would last hundreds of years. Excellent customer service is also found there. Highly recommended!”

“Had a Saturday morning drop off of some kitchen cabinet doors to be stripped. While he was with other customers we were looking at some of the furniture they are already working on. They do some beautiful work with some really nice older pieces. Furniture comes out really nice and you can either have it prepped so you can do the finish work yourself or they can do the complete finishing with like polyurethane or varnish. Fast turn around time with reasonable prices. I think we had 16 cabinet doors and five face of drawers and they will have it done in 7 days. Not many places that do this work anymore but it was worth the 1-hour drive from Rochester.”

“Best place to buy good quality furniture..plus they still carry a mattress that you can flip over! With a 15 year guarantee! Impressed so I bought it and a small couch too.”

“We stopped into the store today to look at a few pieces; fabric, firmness, quality, etc on a wim. We had the most delightful sales rep; Tom. He was amazing showing us all the things we thought we liked and some not so much. However he knew what we were describing and immediately and without being pushy showed us items he thought we might be interested in. Since the experience was so pleasurable thanks to Tom, we turned around at the doors and purchased new livingroom tables to match our chair and chaise we had just purchased.excellent people skills and customer service.”

“The saleswoman was very helpful, friendly and efficient in getting my order put together. I don't think I've ever had such an easy process with a furniture rental store before.”

“It is great to have a furniture store that has great sales people that know their product! The Ashley products are updated styles, very comfortable. We do visit other competitive stores but always end up in Geneva @ Ashley's! . Seasoned service employees are prompt ant they are very neat and very efficient! We highly recommend you to check this store out you won't be disappointed!”

“I am definitely not satisfied with the service I received, and DID NOT receive here. I decided to take the chance and go to the physical store instead of ordering online, just to see if there were any better deals or furniture pieces different from the inventory showing online. The manager seemed very personable and professional throughout the entire process from start to finish, but I learned after, the trust I placed in him to eventually deliver my furniture, which I absolutely fell in love with after he showed it to me in their back room inventory, was very sadly misplaced. He went through the entire process of totally selling me on this furniture , which was not originally what I was even looking for, got me excited and planning for that piece, just to totally ghost and ignore me through every phonecall and visit from there on. I personally requested him with each phone call I made. Left several messages for him to contact me back as soon as he was able, never called. At one point, a customer service representative from Aron's company called me to ask about my recent visit and offered any assistance I might need. This rep personally called my local Aron's store, got the manager I had been looking for on the other line, connected him to me and as soon as I started speaking he rudely interrupted and made a quick excuse to hang up. He then promised me a call back asap and, SURPRISE, haven't heard a word back. I feel as if I wasted so much valuable time with the entire fiasco, and that makes me upset, because I am still going without when I could have gone elsewhere and/or found what i needed and be totally content and comfortable with other new furniture, instead i still struggle finding what i need and going without being very uncomfortable! Horrible management!!”