Generations Bank is an amazing and wonderful small town local bank. It is a family bank and a pleasure for both personal and business needs. The staff are always willing to help, quick to answer questions, and provide excellent customer service. They are very patient, cheerful, and knowledgeable, often going above and beyond. They call you by name and offer thoughtful touches, making daily business and banking easier and very appreciated.
I have no complaints this bank has been amazing!! Always will to help and quick to answer any questions I have definitely a family bank!!
July 2023
It's absolutely wonderful doing business with a small town local bank. SueAnn Lincoln is great along with the rest of the staff. They always call you by your name and always check to see if Gunner is with me to send out dog treats for him. It doesn't get much better than Generations bank.
July 2023
We worked with Sueann Lincoln at the Waterloo branch to set up an account for our new business. She went above and beyond to help walk us through the process with excellent customer service and knowledgeability.
