Beam Mack Sales & Service is a premier heavy-duty truck dealer with a 75-year tradition of excellence. This family-owned company specializes in the sales, service, parts, and leasing of Mack, Volvo, and Hino heavy and medium-duty trucks, as well as Tico Yard Trucks and Western plows. Their commitment extends beyond the sale, ensuring superior quality service and parts. Certified Master Technicians provide top-rated maintenance and repair, including Mobile Tech Units, to ensure customer uptime and reliable transportation solutions for the trucking industry. Customers have shared experiences of prompt and effective service, even with urgent issues like air leaks during difficult conditions. The team is consistently described as amazing, nice, helpful, and knowledgeable, making customers feel appreciated and confident in their repairs. Mechanics are praised for their ability to diagnose and fix problems efficiently, getting trucks back on the road quickly. The parts counter staff is recognized as top-notch and knowledgeable, always coming through for customers. The overall sentiment highlights a team that truly cares and goes above and beyond for their customers.
I am a company driver I come here to get work done on my truck the staff are very professional and friendly and they kept me informed about everything they were doing to my truck I highly recommend this garage if you are in the Watertown area come here to get your work done you will be satisfied with the work they do.
July 2025
Always get me right in, very honest to do business with.
September 2024
Great service! Got me right in and took care of my needs.
