Best Western Watertown Fort Drum offers a comfortable and convenient stay, particularly valued for its friendly and accommodating staff. Guests consistently praise the cleanliness and coziness of the rooms, with many noting the comfortable beds and the larger-than-expected fridge, despite some minor issues like a loud AC/heater and a small microwave. The breakfast exceeds expectations with a good selection, while the overall atmosphere is welcoming and well-maintained. Location is a highlight, providing easy access for travelers. Some guests experienced challenges due to power outages affecting elevators and doors, but the staff's compassion and hospitality made a positive impact during these situations. Although a few visitors mentioned issues with room doors and outdated showerheads, these did not overshadow the overall experience. For those seeking a secure and pleasant overnight stay, Best Western Watertown Fort Drum is highly recommended, especially for its value for money and the effort of its dedicated staff. Whether for a quick trip or a longer stay, many guests express a desire to return.
For a quick overnight trip, it was great! The location was perfect, breakfast was really good, and the staff was so friendly and accommodating. Nathan at the front desk was very hospitable. The rooms were clean, comfortable and cozy! I would definitely stay again.
May 2025
Always enjoy this line of hotel/motel. Good experience with them.
May 2025
The Staff is and has always been absolutely awesome! The GM, Josh.. absolutely amazing! Thank you-
