Gerber Collision & Glass in Watertown offers reliable collision auto body repair services, supported by a National Lifetime Guarantee for as long as customers own their vehicles. The business is known for its excellent customer service, with friendly staff who create a welcoming environment. Many customers praise the communication throughout the repair process, highlighting how staff provide regular updates and handle insurance details efficiently. Technicians are described as professional and thorough, consistently going above and beyond, including detailing vehicles and offering free parts when possible. The shop has a strong reputation for timely repairs, often completing work sooner than expected. Overall, Gerber Collision & Glass is highly recommended for anyone in need of collision repair, as they strive to make potentially stressful situations manageable and pleasant.
Great service, techs and leadership. This is a 5 star location. Thanks Josh
January 2026
Extremely professional customer service and work. They continuously kept me updated and handled all the rental arrangements for me. Highly recommend for hassle free repairs.
October 2024
I've taken my truck here twice for repairs, and each time, I have been satisfied each time. Great customer service all around. Highly recommend.