Empire Visionworks in Watertown, NY offers convenient eye care for the entire family, featuring licensed eye doctors who provide thorough exams for adults and children. The business showcases a variety of glasses frames from well-known brands like Ray-Ban and Nike, alongside a wide selection of contact lenses. While some reviews mention a lack of personality at the front desk, most customers express satisfaction with the overall experience once past that initial hurdle. The testing process is highlighted as impressive, and many patients appreciate the attentive nature of the staff. Employees like Sandy and Olivia receive specific praise for their friendliness and helpfulness, making the selection of eyewear enjoyable and stress-free. However, there are suggestions for improvement, particularly regarding appointment scheduling and the variety of low-cost glasses options. Despite these concerns, the service is generally regarded as good, and many customers would recommend Empire Visionworks to friends, indicating a commitment to quality and customer satisfaction.
Damien your the man. Everytime I have an appointment you’re so welcoming and helpful. You always take the time to break everything down so I understand it. You rock my guy. Visionworks is lucky to have you.
April 2026
Fast and friendly. Just wish there was more of a frame selection, when I was there.
April 2026
I went into the office got an appointment within a week. After coming for my exam it was very professionally handled quick and easy.
