Kinney Drugs is a regional chain of full-service pharmacies and retail stores known for its employee ownership and commitment to customer service. With 95 locations, it offers a wide range of pharmacy services, including free prescription delivery, immunizations, pet prescriptions, and mobile refills. Customers appreciate the pharmacy staff, particularly a pharmacist who goes above and beyond to assist with medication needs, showcasing a dedication to exceptional service. However, there are some concerns about a specific older female employee at the front counter, who has been described as rude and unengaged, contrasting with the generally courteous and helpful younger staff. Despite this, many customers express high satisfaction with their experiences, noting the kindness and willingness of the employees to help. The pharmacy team is recognized for their respectful treatment of customers and their efforts to accommodate special requests, making it a valued local resource for health and wellness needs. The store also participates in a rewards program, enhancing customer loyalty and satisfaction. Overall, Kinney Drugs is seen as a reliable and supportive pharmacy, though improvements in front-end customer service are suggested.
Clean store and pleasant staff. Just have to remember pharmacy close for lunch from 1-1:30.
November 2025
Store advertise it’s open till 8 pm on Saturday, walk in after 20 minute drive, pharmacy closed at 6pm in the drug pick up. Please post your crazy hours on line. Between the lunch closed hours and this, please add it online for people who need to know when they can get their needed drugs.
June 2025
I am in the store several times a week. The staff is always welcoming and happy to help.
