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“Dude anytime I need anything appliance or electronics I go here these guys here are so stupidly knowledgeable. Chris helped me get a better PC than I was going to build while saving me $300-400. Kendall was amazing when buying my washer and dryer. They are all very well mannered yet at the same time very casual which is the exact reason I will always come here. I ask for advice and they talk to me like I'm a person not just another person that came in to bother them. I can't say enough good things about them”
“I would be remiss if I did not share a few comments regarding my experience at AT&T at Salmon Run Mall in Watertown, NY today. I had purchased a cell phone case online from AT&T for a device I needed to return, as I decided to return the device I had purchased from another online store. I am pleased to report that the Manager, Stephanie, and her staff were exceptional. Although I must admit that due to the extenuating circumstances, I was initially somewhat perturbed. However, Stephanie's mild-mannered demeanor, empathy, and willingness to exceed my expectations to reach an amicable solution exemplifed outstanding customer service. Essentlally, kindness goes a long way, especially when you allow customers to be heard and make them feel that their business is valued. A Million Thanks Everyone!”
10AM - 7PM
21290 Route 202 Ste 3, Watertown
Mobile Phones
“Chase was awesome. He's knowledgeable, very professional and friendly. I told him what I needed, and how much I wanted to spend with everything and he nailed it! Fantastic!!”
“Matthew from store 3B05 in Watertown NY inside Sam's club really helped me out when I needed it the most. We were on vacation and all 4 of our phones got turned off accidentally.
Matthew went above and beyond to get us going again. It's employees like Matthew who knows what he's doing that has kept us customers for 22 years. I will never use another cell company. I tried to tip him and he refused saying he just wanted us to get fixed and that really impressed me. That young man is going places.”
“Melissa went over and beyond to helping my daughter and I get a new account. She is highly recommended to work with. Thank you for all your professionalism and patience.”
“Kendall is a “One of a Kind” store manager. He Actually cares about his employees and their customer service. When I walked into the store I could feel the staff was kind and friendly and ready to help … this is a learned behavior. I feel this is a tribute to the management . I noticed Kendall always went out of his way to ask his employees how their was going? At the end of their shift he was quick to thank them for their work and to have a good day. These kind words make people want to come back to work and sets a productive working environment. More store managers should be like Kendall.”
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“I swear the only reason I use Att is because this store is so darn fast at getting stuff done for me. They always know what they’re talking about, and I’ve never had to wait. (And I pretty much never leave reviews for anything)”