Petco is a health and wellness company dedicated to enhancing the lives of pets and their owners. Located at 21851 Towne Center Dr in Watertown, it offers a wide variety of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Customers praise the knowledgeable and helpful staff, particularly an employee named Kara, who provided valuable assistance with purchasing a reptile. Another employee, Keeton, is also noted for his expertise in fish. Petco provides full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services, and dog training classes. Customers appreciate the friendly service, including helpful cashiers who assist with in-app pricing and savings. While some note that the store could improve its scent, overall experiences highlight the staff's dedication to customer satisfaction and pet care. Petco also offers convenient online shopping with options for in-store pickup and repeat delivery.
The customer service given by Mrs Kara was amazing, I feel better prepared for purchasing a reptile, I highly suggest a visit and have faith she'd be able to assist with any questions you'd have.
July 2024
I was in there a few days ago and an employee named Kara was so very helpful and knowledgeable about everything I asked about and provided me with all the knowledge I needed to make a decision about purchasing a reptile in the near future she deserves a raise or promotion for how much she had helped me that day!
July 2024
There are only 2 people I trust when it comes to Fish, Keeton and Kara. Super knowledgeable associates and always break it down hamburger & hotdog style for my sake.
