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“I have been using the Avis/Budget in Webster on a Fri, Sat, Sun basis about 3 months now. The staff there are professional, polite, always accommodating..Each time I walk in, I am welcomed with a smile, and a pleasant greeting. The cars are always clean, and well taken care of. I love coming to this store because I know I will always receive royal treatment unlike that of other sites. Particularly the airport site.”
“Needed a rental while my vehicle was being repaired. Nate was professional and courteous in picking me up at the repair shop and answering my questions. The rental was in great condition. When repairs took longer than my insurance policy would pay, Enterprise allowed me to extend the contract at the insurance company's rate, which saved me money; much appreciated.”
“This enterprise location bailed me out when the Victor location messed up once again. I worked with Angel, and she was reassuring and extremely helpful. She was also very quick as I was behind schedule due to Victor location. Really appreciated working with her. She went above and beyond. The manager also called to check in about my experience which I appreciated. No problems with the car.”
“The usual awesome service from Enterprise. Rental price was over $150.00 cheaper than Hertz. They picked me up at my house, car was ready to go when we got to their office and was a very comfortable ride. Got a ride home after my trip as well without having to wait even though they were very busy. The entire rental process was swift and seamless and staff were super friendly and helpful. You can't go wrong with Enterprise!”
“Absolutely exceptional experience looking for and buying a car here. Please go see Hunter Wyand (located at Hoselton Toyota) and he will help you find the perfect car for you. He can show you any car that Hoselton sells and will be patient while you figure out what works best for you! AND he continues to answer my questions after the sale! Hunter provided the most pleasant car-buying experience we’ve ever had - go see him!”
“Oh my gosh it was pouring rain and one young employee running the whole show .
Car was spotless .
I think she / he even detailed the Chevy blazer.
Then upon my return I had minutes to get over to amtrack had an important meeting in NYC
I ofcours was running late and ordered my Uber to amtrack station as I'm pulling into the satellite hertz location.
There was a customer picking up a rental and I actually apologetically interrupted them as my Uber pulled up to ask if I could just leave key and car. She didn't get mad and I apologized to the person she was waiting on.
Here's the kicker she must have worked on expeditiously closing out my ticket. And I know this because my Amex was credited back the hold hertz placed .
It's more then worth the few extra miles to head to that location
Thanks so much”
“I rent from this location frequently and always have a good experience. However, for each of the last 6 rentals over the last 8-10 months the tank was 3/4 full when I picked up the car. It happens so frequently that it seems intentional. Check the gauge before you leave and let them know if it's not full. Overall though I have a good experience here.”
“Everything was pretty good at picking up my rental. But just right now i was looking for the address again for my rental return and i just realized that is closed…… So what i suppose to do now?”
“I have rented from this location twice now since moving to Rochester and let me tell you.. It’s been nothing short of an AMAZING experience. Victoria is truly an amazing person who makes the renting process so easy and honestly enjoyable. She was there both times I came in to rent and the 2nd time she remembered who I am. It honestly feels like I have a friend at Budget. ? Victoria is knowledgeable, friendly, caring, and shares in any concern you have with a car that you’re renting. She went out of her way to give me a car that I’d be more comfortable in the 1st time I rented from this location. I seriously cannot say enough amazing things about her. Victoria, if you get to read this… THANK YOU!”
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“Enterprise was so helpful and easy to work with. My car was rear-ended and was in a nearby shop for work. Enterprise Works seamlessly both with the nearby shop and with the insurance company. It truly could not have been easier for me to have gotten into a rental. Even when the shop took longer than expected, Enterprise worked directly with the insurance company to make sure I had the rental for as long as I needed it. The car was also in excellent condition.”