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June 2023 by Carrie
I placed 2 different orders 10 days ago and they haven't been shipped. I chose standard USPS delivery which they claim to be 2-7 days. I emailed them 6 days after I placed my order since I hadn't gotten any email confirming shipping and they said they hadn't shipped my order out yet because 2 of the items I ordered were unavailable for shipping. Those 2 items were on the same order, no issues with items on my other order, but they didn't send that order out either. They responded to my email that they would get my other items sent out which was 4 days ago and neither of my orders have been shipped yet. I sent them another email and a message on Facebook asking where my orders are and they haven't responded. They said they would give me a store credit for the 2 items apparently unavailable for shipping, but I asked for a refund instead since these 2 orders are already taking too long. I haven't received my refund yet or heard back from them.Edit- I never got my refund nor what I ordered. I do NOT recommend them.
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May 2023 by CB
I placed 2 different orders 10 days ago and they haven't been shipped. I chose standard USPS delivery which they claim to be 2-7 days. I emailed them 6 days after I placed my order since I hadn't gotten any email confirming shipping and they said they hadn't shipped my order out yet because 2 of the items I ordered were unavailable for shipping. Those 2 items were on the same order, no issues with items on my other order, but they didn't send that order out either. They responded to my email that they would get my other items sent out which was 4 days ago and neither of my orders have been shipped yet. I sent them another email and a message on Facebook asking where my orders are and they haven't responded. They said they would give me a store credit for the 2 items apparently unavailable for shipping, but I asked for a refund instead since these 2 orders are already taking too long. I haven't received my refund yet or heard back from them.Edit- I never got my refund nor what I ordered. I do NOT recommend them.
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May 2023 by Carrie J
I placed 2 different orders 10 days ago and they haven't been shipped. I chose standard USPS delivery which they claim to be 2-7 days. I emailed them 6 days after I placed my order since I hadn't gotten any email confirming shipping and they said they hadn't shipped my order out yet because 2 of the items I ordered were unavailable for shipping. Those 2 items were on the same order, no issues with items on my other order, but they didn't send that order out either. They responded to my email that they would get my other items sent out which was 4 days ago and neither of my orders have been shipped yet. I sent them another email and a message on Facebook asking where my orders are and they haven't responded. They said they would give me a store credit for the 2 items apparently unavailable for shipping, but I asked for a refund instead since these 2 orders are already taking too long. I haven't received my refund yet or heard back from them.Edit- I never got my refund nor what I ordered. I do NOT recommend them.
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May 2023 by Gwen G
Very responsive customer service. No fuss solutions. Beautiful products. 10/10. I recommend Body Candy and plan to continue purchasing cute products that suit my style from them!
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April 2023 by Lori G
Kelli with Customer Svc went above and beyond to help me. When the earring I ordered wasn't staying in my ear, she sent alternative options to see if that worked. Sadly it didn't but Kelli was quick to always answer my questions and quickly refunded me. I don't give reviews but this customer service was phenomenal. Thank you Kelli!
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January 2023 by Nurse Heather
"BodyCandy" has been spamming my inbox with emails about visiting their site all week. Never heard of them till the unsolicited sales emails. Clearly this business is buying email lists for their sales pitch.
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September 2022 by Bree Barnhart
Love it! Fast shipping! Never had any delivery troubles or wrong size troubles no complaints here! Keep up the awesome job!!!
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August 2022 by Suzanne P
I recently ordered some jewelry from Body Candy including a mystery grab bag of nipple rings. Although I was hesitant at first, I read the reviews with pictures and saw that many people were happy with their purchases. For $13.99, I thought it was worth the risk to buy a mystery bag. When I received the mystery bag, I thought someone had packed this bag as a joke. Two of the pairs were holiday themed. One was candy canes and the other was pumpkins. The third set was a huge pair of safety pins. They looked so uncomfortable. I checked the website and the safety pin pair was not even available. I understand that I made this purchase and took the risk of getting random sets. However, I wasn't expecting to get cheesy holiday-themed pairs and one that wasn't even sold on the site anymore. I contacted customer service to return them. They charge a $4.99 shipping fee, but you have to pay for shipping yourself. I contacted customer service again to ask why they charge a shipping fee. The woman I spoke to told me they charge this fee to cover the costs of shipment for the new jewelry you buy with your store credit. This doesn't even make sense. How do they know I am not going to spend over $24.99 and qualify for free shipping with my store credit? My friend recommended this site to me, but I won't be returning after I used my store credit.
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July 2022 by A.B
Order was lost mid-way , tracking number no longer worked. Still waiting for my second order but customer service is great, very attentive.
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July 2022 by Chris K
Friendly staff but I was picking up packages for my company and smells awesome inside
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May 2022 by rebekah Brooks
This place is awesome. Great place to work!
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February 2022 by Rhonda Robinson
no diversity in the workplace
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December 2021 by Alicia Pickle
I ordered six septum piercings, and two of them came without packaging. They were loose inside of the USPS parcel. They could have fallen out or been damaged at any point. The pericings were fine, but this oversight is unacceptable especially for a product that is supposed to go inside someone's body. This would not be an issue if this were a necklace or bracelet. I also ordered two piercings that were supposed to be the same style and size, but one of them is obviously smaller.
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August 2021 by Gina F
Love their products! Fast shipping. Customer service very helpful. Been ordering from here for over 12 years!
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August 2021 by Vesna K
A bunch of prejudices , they didn't like me because I'm foreign
