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“Stopped in at T-Mobile W. Haverstraw, was having trouble with contacts on my phone. Manny fixed it immediately. 2 days later started having trouble with texting on my phone and Manny worked diligently and patiently to help resolve it. I'm not a big technology guy and don't love getting new cell phones due to all the upgrades in technology between each phone. Manny did everything possible to get my 6 year old phone to work. He sat with me patiently on 2 different occasions to try to resolve the issues, turns out I needed a new phone. I wouldn't consider going anywhere else except to Manny to get my new phone. He set up the new phone and transferred everything from the old phone, I was there again for hours going through the new phone with all the updated features. Manny was amazing. He was kind, patient, diligent, honest and he was professional and worked super hard to make sure I was comfortable. Again he went above and beyond. In no time my phone was up and running and when I needed to go back for 1 visit for a final explanation, Manny was terrific. I love the new phone and that is directly because of Manny and his efforts. In the visits to the store and the time I spent there Manny was often the only person working. Many times he was assisting 2, 3, 4 and even up to 5 people at a time. He was always calm, professional, kind and concerned about giving each customer a great experience. Manny's customer service, professionalism and managerial skills are superb. The guy knows his stuff and helps each person, in 2 different languages, in a humble manner with an amazing attitude. Whether you're a phone expert or intimidated by the new technology, Manny is the guy to see. I'm not sure if Manny is the manager there, but he should be. I would hire Manny with his professional customer service, extraordinary people skills and helpful, humble attitude in a heartbeat. He is the heart and soul of that store. I have and will continue to refer Manny at the West Haverstraw location for everything and anything phone related.”
“I had a very good experience at boost Mobile in Haverstraw especially with Wendy she is the best at what she does very helpful and of course the other workers around the store the manager was there her name was Erika and she was on point double-checking everything they all made my day thank you so much”
“"Exceptional customer service! The staff at this Boost Mobile store went above and beyond to help me find the perfect phone and plan. They were patient, knowledgeable, and made the entire process smooth."”
“Came here to upgrade two of my phones and Geoff was super helpful. He walked me through all of my options, helped with set-up, and answered all my questions. Will definitely come back to this store when it’s time to add a new line and upgrade the other phones on my plan.”
“Mr. Kervens my sales/tech support Verizon store specialist is very accommodating, helpful and knowledgeable. I thank him so much for his assistance and support!!!”
“Moreover, the store had an impressive selection of smartphones and accessories. It was refreshing to see the latest models from top brands, as well as a range of affordable options”
“100% the BEST LOCATION, NUMBER ONE GUY JAY, ALWAYS HELPFUL, KINDNESS, CONSIDERATE, ALWAYS ABOVE AND BEYOND, NOT ABOUT WHAT HE DOES, IT JUST HOW HE IS. AMAZING STORE, EXTRA-ORDINARY PERSON!!”
“We had a great experience with David at the Verizon Victra in Ossining, NY. I brought my mother-in-law in because she was in dire need of a new phone, and David was incredibly patient, knowledgeable, and professional from start to finish.
He took the time to explain everything clearly, made sure she was comfortable with the new device, and never rushed us. He truly went above and beyond to make what could have been a stressful situation smooth and easy.
If you’re going to this Verizon location, ask for David — you’ll be in great hands!”
“Roxy and saif are always consistent. Whether I'm making a purchase and conducting business with this business or a troubleshooting issue I get the associates and the managers undivided attention every single time. Definitely worth the drive ALL THE WAY from tarrytown. It's the homey vibe that I appreciate.”
10AM - 7PM
15 N Broadway, Tarrytown
Mobile Phones
“I had a great experience with David G at Verizon Tarrytown. He was extremely helpful and professional throughout the entire process. We were having some issues with transferring our lines, and he took the time to guide us step by step and make sure everything was resolved smoothly.
David explained everything clearly, answered all of our questions, and made what could have been a stressful situation much easier. His patience and knowledge really stood out.
Thank you, David, for your excellent service!!!”
“I was visiting from out of town and my iPhone froze. If we couldn’t unfreeze it, a very important family gathering would have been ruined. The young men at the ATT store tried several ways to unfreeze my phone and finally got it to work. They were kind, very knowledgeable and incredibly helpful. I give the ATT store on Pleasantville Road in Briarcliff Manor my highest praise and appreciation. Thank you. ?”
10AM - 8PM
130 N Rte 303, West Nyack
Mobile Phones
“I had the pleasure of being assisted today by your sales representative RiChard. He went above and beyond in helping our family navigate the complex process of closing a deceased relative's account and reassigning the associated lines and account responsibilities.
RiChard demonstrated exceptional professionalism, patience, and attention to detail throughout the entire process. He took the time to carefully address all of our questions and concerns, remaining committed to assisting us despite multiple system glitches and verification complications. He dedicated more than 90 minutes to ensuring everything was handled properly, even sacrificing his lunch break to provide uninterrupted support.
Without RiChard's knowledge, persistence, and genuine care, this experience would have became frustrating. His outstanding customer service and dedication made a significant difference, and we are truly grateful for his assistance!”
10AM - 8PM
195 Main St, Ossining
Mobile Phones
“The best Total Wireless store I've been to yet!! Maria is lovely and very helpful. After nearly getting scammed by the Poughkeepsie store who wanted $450 to $500 for 5 new lines and then dropped it down to a still ridiculous amount of $225, Maria was able to give me all 5 lines on the Total Unlimited 5G+ plan for the true price of $160. And that included everything, taxes, fees, SIM Cards, everything. I have no idea why Poughkeepsie was so dishonest. But this is definitely the store to go to. Excellent and Friendly service, it was a really great experience. Maria also has an adorable little schnauzer named Sammy or Sami (Not sure how it's spelt.) and she's so cute!! ? Just be gentle around her because she doesn't have the best vision and she gets nervous easily and will bark at you. But she won't bite! <:) So, if you don't mind the extra drive coming from Dutchess County or you already live in the area choose this Total Wireless location. Maria is excellent and trust me, you won't be disappointed!!! <:D It's also really convenient for my dad as well since he could stop here on his way home from work in Hawthorne to pay the bill. ? Come here for anything Total Wireless!! ? <:D”
“Amazing Customer service from Justin the manager he was really detailed and took his time. Super knowledgeable and got everything done in one shot with no issues. His reps were a pleasure and a great experience overall in the store!!!”
“Good service at the Spring Valley offices at the entrance to the Food Fair....
Honorable attention to Miss Kerly with attention at the customer's level (it was more than half an hour of laughter during the purchase).
In advance we hope that the bosses do not draw attention to it since for my friends and I it was one of the best attentions.
❤️”
“I visited the Nanuet store today with a somewhat complicated phone problem.Vanessa took care of my problem. She is knowledgeable, professional and extremely patient.
Thank you, Vanessa”
10AM - 7PM
244 Rte 9W, Haverstraw
Mobile Phones
“Very nice store. Vic is very friendly and helpful. He helped me get the best deal for me and was knowledgeable about the device and promotions available to me. Recommend for all”
“Came in with a phone that had half a screen white and half a screen working and Randy was the best and knew right away. What was wrong fixed it and I’m on my way and thank you for putting my mind at ease. I did not need a new phone.”
“AMAZING AMAZING CUSTOMER SERVICE!!!!!!!!!! I couldn't decide between a few phones and the guy there was so nice!! He told me all the goods and bads from each phone. SO PATIENT, SO HELPFUL! Thank you so much! We need more ppl like u in all the stores!! Go there for all ur cellphone needs! U will not regret ur purchase with them!!!”
10AM - 7:30PM
2 S Main St, Spring Valley
Mobile Phones
“Happy with my new phone. this store is my favorite place to shop and get assistance. the guy omar and his staff are very nice and they always help me fix my phone. i buy like 3 phones here and i recommond everyone to boostmobile by the train terminal in spring valley NY . good store and good service . thank you omar and Christian for my new phone.”
“I recently visited the cricket store to check out their promotions,and the staff was incredibly helpful. They assisted me with all the available deals and even transferred all my data from old phone to new seamlessly. They also made switching my number from boost a smoothie h process Grear service!!!”
“My review in 2020: I setup a repair appointment on the same day. George was a fantastic technician. He arrived at our house on time, was professional, and fixed both my phones in less than an hour. Low cost, efficient, and fast. A+. Try these guys. You won't regret it. I'm a repeat customer from 5 years ago. My review in 2015: They said it would take an hour to repair the broken glass cover of my iphone. It did. $75+/- including tax. Cheaper than taking it to a kiosk at the mall. Phone works great and like-new. Professional, courteous staff. I'll recommend to my friends!”
“Great phone service. Great they fixed my phone no problems no issues. And very compassionate
They care about the service very organized and careful of customers. And they open on the weekends!! 10/10”
“Angel from total wireless located in Peekskill NY was an EXCELLENT help to me thos morning with my purchase of 2 iPhone for my boys Christmas ? Gift
Thank you Angela”
“*May 9, 2025
The reason I had visited this phone/phone carrier store, is because I needed assistance with switching from my current phone carrier, (being StraightTalk) to Boost Mobile. (Apparently, to my mother, the phone service carrier/provider happens to be inexpensive, aside from StraightTalk). There was another instance (on April 28th) where my mother and I had to come to this store in having to purchase a new phone, (the Samsung Galaxy A15) considering her old one (the Apple iPhone 6) wasn't working properly...The female sales representative, that we were with from that time, (let's just say her name, is Ariela) she wasn't that much of help when it came with needing to both purchase and setup my mother's new Samsung Galaxy...Just be warned when you happen to encounter Ariela, you are in for an unpleasant time.
Moreover, getting back to my situation for why I had visited Boost Mobile recently was just simply to make the transition from StraightTalk to Boost. The other female representative I was working with, (her name, is Rommy) she was actually kind/pleasant to converse with, (way better than Ariela). Rommy had taken almost every step in having support me with my situation of my phone. Even though the process was somewhat excruciatingly long, we were able to accomplish the issue.
With this being my 2nd time coming to this store, I would definitely suggest having to visit for whichever situation you would be encountering with your mobile phone, whether it is to purchase a new one and/or to make the switch to the service provider on your existing device.”
“My experience at the AT&T Store in the Cortlandt Town Center was outstanding. Rich and Daniel made my transition from an iPhone to Samsung seamless. Their level of care and customer service is beyond exceptional. They spent a lot of time with me to make sure my data transferred correctly and walked me through the differences between an iPhone & Samsung so I was able to jump right in and start using my new Samsung as if I've had it for a long time. Thank you again Rich and Daniel. I appreciate your kindness and professionalism and will see you again when it's time for my next one!”
“Avi has been my sales rep for many years and every transaction we've had has been awesome. I hope you appreciate his talents and tremendous service.Daril was assisting Avi this young man has unbelievable experience and been kind to me especially being a senior citizen. You're lucky to have him.”
“Every time I've dreaded having to go to phone store their staff have been soo helpful with great attitudes and patience. They make the time there pass quickly. I normally don't give review but they deserve one. 10s across the board.”
“Great service. Helped me out with everything I needed adding a new phone to my account after going to two other Metro stores and getting nowhere Emily was very knowledgeable and courteous will definitely return to this location only from now on”
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“Came in with my boyfriend and his mom to have her phone set up and get a bit more information on the receipt we received and Odalis was amazing!
First, he clarified the cost we’d be paying (since the phone was a trade-in) and then, when we weren’t sure how to proceed with the transfer, offered to help. He made sure the transfer process was smooth and kept us in good spirits with his humor and down-to-earth energy. Verizon is very lucky to have him! Thanks, Odalis!”