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“Stopped in at T-Mobile W. Haverstraw, was having trouble with contacts on my phone. Manny fixed it immediately. 2 days later started having trouble with texting on my phone and Manny worked diligently and patiently to help resolve it. I'm not a big technology guy and don't love getting new cell phones due to all the upgrades in technology between each phone. Manny did everything possible to get my 6 year old phone to work. He sat with me patiently on 2 different occasions to try to resolve the issues, turns out I needed a new phone. I wouldn't consider going anywhere else except to Manny to get my new phone. He set up the new phone and transferred everything from the old phone, I was there again for hours going through the new phone with all the updated features. Manny was amazing. He was kind, patient, diligent, honest and he was professional and worked super hard to make sure I was comfortable. Again he went above and beyond. In no time my phone was up and running and when I needed to go back for 1 visit for a final explanation, Manny was terrific. I love the new phone and that is directly because of Manny and his efforts. In the visits to the store and the time I spent there Manny was often the only person working. Many times he was assisting 2, 3, 4 and even up to 5 people at a time. He was always calm, professional, kind and concerned about giving each customer a great experience. Manny's customer service, professionalism and managerial skills are superb. The guy knows his stuff and helps each person, in 2 different languages, in a humble manner with an amazing attitude. Whether you're a phone expert or intimidated by the new technology, Manny is the guy to see. I'm not sure if Manny is the manager there, but he should be. I would hire Manny with his professional customer service, extraordinary people skills and helpful, humble attitude in a heartbeat. He is the heart and soul of that store. I have and will continue to refer Manny at the West Haverstraw location for everything and anything phone related.”
“I had a very good experience at boost Mobile in Haverstraw especially with Wendy she is the best at what she does very helpful and of course the other workers around the store the manager was there her name was Erika and she was on point double-checking everything they all made my day thank you so much”
“"Exceptional customer service! The staff at this Boost Mobile store went above and beyond to help me find the perfect phone and plan. They were patient, knowledgeable, and made the entire process smooth."”
“This location was amazing with assisting my brother and I. We basically spent the whole entire day here because there was a lot going on with our phones, but it felt so quick because of how positive the staff was and eager to help us. They were also really good at getting us great deals and providing the cheapest and most efficient ways to get our problem solved would definitely recommend coming here again.”
“Came here to upgrade two of my phones and Geoff was super helpful. He walked me through all of my options, helped with set-up, and answered all my questions. Will definitely come back to this store when it’s time to add a new line and upgrade the other phones on my plan.”
“Moreover, the store had an impressive selection of smartphones and accessories. It was refreshing to see the latest models from top brands, as well as a range of affordable options”
“100% the BEST LOCATION, NUMBER ONE GUY JAY, ALWAYS HELPFUL, KINDNESS, CONSIDERATE, ALWAYS ABOVE AND BEYOND, NOT ABOUT WHAT HE DOES, IT JUST HOW HE IS. AMAZING STORE, EXTRA-ORDINARY PERSON!!”
“I came in with my family to switch from T-Mobile to Verizon, and Ricky and David made the entire experience incredible! They helped us switch all of our lines over, transferred all of our information to our new phones, and made the whole process smooth and stress-free.
They even took the time to set up Apple CarPlay in my dad’s car and helped us switch our home internet from Optimum to Verizon Fios. On top of that, they clearly explained the insurance options and all of the promotions, making sure we understood everything before we left.
The level of customer service, patience, and knowledge they showed was outstanding. This is by far one of the best Verizon stores I’ve been to. I highly recommend coming here and asking for Ricky and David!”
“I rarely leave reviews, but I felt compelled to share my experience with Mr. Juan Lucio at the Verizon store in Nyack.
In just 28 minutes, Juan solved an issue that I had been trying to resolve over the phone for nearly three months. His knowledge, patience, and professionalism were truly outstanding.
I want Verizon to know that Juan is not only an excellent salesperson, but also someone with exceptional technical skills who genuinely knows how to solve problems. I am incredibly grateful for all of his help.
I actually live in New York City, but I make the trip to the Nyack store because I know I can count on Juan. Every time I have an issue, I trust that he will find a solution.
Thank you, Juan, for your dedication and outstanding customer service. Verizon is fortunate to have you on its team.”
“Lionel and Tony were amazing! Very easy to approach, made it easy to ask questions and taught me so much to get more value out of my phone. Amazing features on Samsungs!”
“Excellent service by the new manager and associate. He let me know about deals I could receive if I switched my plan over and personally cleaned my phone screen to apply a new protector. I didn't even know that was a service lol. Very personable and friendly and will definitely look after their customers.”
10AM - 7PM
15 N Broadway, Tarrytown
Mobile Phones
“I had a great experience with David G at Verizon Tarrytown. He was extremely helpful and professional throughout the entire process. We were having some issues with transferring our lines, and he took the time to guide us step by step and make sure everything was resolved smoothly.
David explained everything clearly, answered all of our questions, and made what could have been a stressful situation much easier. His patience and knowledge really stood out.
Thank you, David, for your excellent service!!!”
“These are ultra-friendly and helpful guys. I buy stuff here, plus I went in several times the other day to ask for help with the settings on my cellphone and they helped with smiles and didn't charge me a thing. I really like this place.”
10AM - 8PM
195 Main St, Ossining
Mobile Phones
“The best Total Wireless store I've been to yet!! Maria is lovely and very helpful. After nearly getting scammed by the Poughkeepsie store who wanted $450 to $500 for 5 new lines and then dropped it down to a still ridiculous amount of $225, Maria was able to give me all 5 lines on the Total Unlimited 5G+ plan for the true price of $160. And that included everything, taxes, fees, SIM Cards, everything. I have no idea why Poughkeepsie was so dishonest. But this is definitely the store to go to. Excellent and Friendly service, it was a really great experience. Maria also has an adorable little schnauzer named Sammy or Sami (Not sure how it's spelt.) and she's so cute!! ? Just be gentle around her because she doesn't have the best vision and she gets nervous easily and will bark at you. But she won't bite! <:) So, if you don't mind the extra drive coming from Dutchess County or you already live in the area choose this Total Wireless location. Maria is excellent and trust me, you won't be disappointed!!! <:D It's also really convenient for my dad as well since he could stop here on his way home from work in Hawthorne to pay the bill. ? Come here for anything Total Wireless!! ? <:D”
“Christopher at the Nanuet AT&T location was great, great customer service he helped me and answered all my questions I’m very satisfied with his customer service.”
“Came in with a phone that had half a screen white and half a screen working and Randy was the best and knew right away. What was wrong fixed it and I’m on my way and thank you for putting my mind at ease. I did not need a new phone.”
10:30AM - 12:30PM
27 Orchard St, Monsey
Mobile Phones
“AMAZING AMAZING CUSTOMER SERVICE!!!!!!!!!! I couldn't decide between a few phones and the guy there was so nice!! He told me all the goods and bads from each phone. SO PATIENT, SO HELPFUL! Thank you so much! We need more ppl like u in all the stores!! Go there for all ur cellphone needs! U will not regret ur purchase with them!!!”
10AM - 7:30PM
2 S Main St, Spring Valley
Mobile Phones
“Happy with my new phone. this store is my favorite place to shop and get assistance. the guy omar and his staff are very nice and they always help me fix my phone. i buy like 3 phones here and i recommond everyone to boostmobile by the train terminal in spring valley NY . good store and good service . thank you omar and Christian for my new phone.”
“Good service at the Spring Valley offices at the entrance to the Food Fair....
Honorable attention to Miss Kerly with attention at the customer's level (it was more than half an hour of laughter during the purchase).
In advance we hope that the bosses do not draw attention to it since for my friends and I it was one of the best attentions.
❤️”
10AM - 8PM
244 US-9W, Haverstraw
Mobile Phones
“I had a great experience at this store. Luz was incredibly helpful, knowledgeable, and patient while assisting me. She took the time to answer my questions, offer suggestions, and make sure I found exactly what I needed. The store had a great selection, and Luz’s excellent customer service made the visit even better. I’ll definitely be coming back and would highly recommend this store to other artists and creatives.”
“I had an amazing experience at this store! From the moment I walked in, the staff was friendly, patient, and highly knowledgeable. They helped me choose the perfect phone and made sure all my data transferred over smoothly. Great customer service and a fantastic selection of accessories. I'll definitely be returning!”
“Coming from Verizon I was looking to do the promotion where you switch and get a free phone. Justin and Gabe were extremely helpful and answered all my questions and got me out of there with a new phone within the hour. Way cheaper than Verizon and smoooooth sailing, thanks a lot guys!”
“Angel from total wireless located in Peekskill NY was an EXCELLENT help to me thos morning with my purchase of 2 iPhone for my boys Christmas ? Gift
Thank you Angela”
“*May 9, 2025
The reason I had visited this phone/phone carrier store, is because I needed assistance with switching from my current phone carrier, (being StraightTalk) to Boost Mobile. (Apparently, to my mother, the phone service carrier/provider happens to be inexpensive, aside from StraightTalk). There was another instance (on April 28th) where my mother and I had to come to this store in having to purchase a new phone, (the Samsung Galaxy A15) considering her old one (the Apple iPhone 6) wasn't working properly...The female sales representative, that we were with from that time, (let's just say her name, is Ariela) she wasn't that much of help when it came with needing to both purchase and setup my mother's new Samsung Galaxy...Just be warned when you happen to encounter Ariela, you are in for an unpleasant time.
Moreover, getting back to my situation for why I had visited Boost Mobile recently was just simply to make the transition from StraightTalk to Boost. The other female representative I was working with, (her name, is Rommy) she was actually kind/pleasant to converse with, (way better than Ariela). Rommy had taken almost every step in having support me with my situation of my phone. Even though the process was somewhat excruciatingly long, we were able to accomplish the issue.
With this being my 2nd time coming to this store, I would definitely suggest having to visit for whichever situation you would be encountering with your mobile phone, whether it is to purchase a new one and/or to make the switch to the service provider on your existing device.”
“Italo was amazing ! He was professional and very knowledgeable. I only wish I would’ve shopped at that location sooner.
Very satisfied customer!”
“I lost my phone on a weekend getaway, and quickly needed a replacement. I found this store and was genuinely shocked at how efficient and friendly everyone was! One sales rep, Janite, in particular, truly stood out. She went above and beyond to help me, was knowledgable about all products and promotions going on, and was considerate of my time. I rarely write reviews, but I’ve also never been this impressed with a T-Mobile. If I could give it 10 stars I would!”
“Avi has been my sales rep for many years and every transaction we've had has been awesome. I hope you appreciate his talents and tremendous service.Daril was assisting Avi this young man has unbelievable experience and been kind to me especially being a senior citizen. You're lucky to have him.”
“The staff is incredible! Brought in my IPad to activate, my tech, Missael is fantastic! By bundling my IPad with my Android...he saved me quite a lot of money! Plus I got Hula for free!!! You need to come in and see these great people!!!”
“Welcoming atmosphere!!!
We've been to different branches of TMobile, and this branch in Spring Valley is the best. The staff is kind, approachable & professional. Amber is awesome and helpful too. The supervisor, Eric, makes sure all customers are attended to. I always recommend this branch in Spring Valley.... thank you!!”
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“I had a great experience at West Haverstraw Verizon with Christian who is very patient, informative, friendly and explained everything to me I would recommend him”