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“Moving and storing your valued possessions can be stressful and challenging but the staff made my transition easy. From my first online interaction to my phone call for follow up and my in person selection of units, I was treated like family.
I also noticed that several long term customers were greeted by first names and the exchanges were pleasant and personable .”
“When I first started renting a unit at Extra Space Storage, Karin and Jeanie made an immediate and lasting impression. They are incredibly helpful, attentive, and genuinely welcoming, turning what could have been a routine or stressful task into a smooth and pleasant experience. Their professionalism is matched by their warmth, making customers feel valued from the very first interaction.
What truly sets Karin and Jeanie apart is their exceptional attention to detail and proactive approach. They took the time to thoroughly explain all options, answered every question with patience, and ensured that I fully understood the process. Rather than rushing through steps, they made sure everything was handled carefully and correctly, which inspired confidence and trust.
Beyond their efficiency, Karin and Jeanie bring an uplifting and positive energy to their work. Their teamwork is seamless, and their communication is clear. It’s rare to encounter employees who are not only knowledgeable but also deeply invested in creating a great customer experience.
Karin and Jeanie are outstanding representatives of Extra Space Storage and true assets to the company. Their dedication, professionalism, and care go far beyond expectations, setting a high standard for customer service. I highly recommend this location to anyone looking for a storage facility where excellence, attentiveness, and genuine care are the norm.”
“Our first-time experience getting a storage space went great, one of the individuals working there, Jordan was absolutely accountable to our needs and displayed a great attitude regards to the job that includes all of the employees working there.”
“Been doing business with Hicksville extra space storage for a few years now! Just moved out and Antoine was great with assisting. Employees are always pleasant! Space is clean and very organized at this location!”
9:30AM - 6PM
4 Bay Blvd, Lawrence
Self Storage
“Staff was Extremely kind, courteous, and professional. This was my first time renting a unit they made everything so easy, I highly recommend. They even followed up with a phone call to make sure everything was to my satisfaction something you don’t see these days customer service !!!”
“Really great storage facility. Clean, quiet, safe, and very easy to access. The location is super convenient, especially for people living around Nassau County and western Long Island. The whole place feels well maintained and organized, and the staff was friendly and helpful. Definitely one of the better storage locations I’ve used. Highly recommend.”
“Marvin was the associate that helped me with getting a storage unit. He was very knowledgeable about everything. He was ready to answer every question we had. He was a real professional and a gentleman. Nothing bad to say about Marvin.”
“The customer service Linda provided was excellent. She explained every question I had and showed me my unit and also the mobile app for easy access. This place is very clean and convenient”
“Ijenaa helped me today and had so much knowledge of storage. She showed me a few units to help with my needs. Thank her for taking the time to show me these units”
“Danielle the store manager is great . Wonderful customer service. Highly recommended this facility to others . This is the place to go . Tom is great as well . Facility is clean.”
“Worked on-site with Daniel and John—professional, easy to work with, and actually made the day go by fast. Good vibes, no headaches. Can’t ask for much more!”
6AM - 10PM
80 Mill Rd, Freeport
Self Storage
“Had the most polite and informative experience ever , the staff there was so helpful and I was truly impressed by employees who who hold themselves to such high expectations on a professional top notch level , I highly recommend this location . And the prices beat all the competitors that I've reviewed Today....”
“I’ve had a wonderful experience with my time at this Extra Space Storage location. My unit was well priced and easy to access whenever I needed. I also felt safe and comfortable, which is notable when going into a large empty space alone. Staff were also helpful whenever I had questions or needed help (eg I forgot my access code). I highly recommend this location for your storage needs!”
“Great facility! Great staff! just overall a wonderful experience. Being that I am a customer with multiple storage units in different safeguard facilities, I am proud to say that I have 0 complaints on any facility thus far. Manouchka was extremely helpful and informative. I look forward to continuing business with safeguard.”
“An outstanding experience! The facility is impeccably clean and professionally managed. Ali at the front desk delivered exceptional customer service, offering knowledgeable and helpful advice tailored to my needs. Highly recommend!”
“I just inherited a lot of stuff!
I had no room at home for all of this, so I investigated the Extra Space facility in Glen Head, NY.
I was greeted by a delightful Manager, Jeff Post. He explained the sizes, pricing, and showed me how to navigate around the facility.
When I decided on an appropriate size, he showed me to the nearest locker.
The signup was simple and straightforward.
When I moved in, I was greeted by the Asst Manager, Joe Hylas. Working with Joe was another delighful experience.
ExtraSpace runs a top-notch business with an extraordinary customer service oriented staff.
Keep in mind, the introductory price is just that. Expect a price increase in a few months.
Using Extra Space solved my temporary storage problem. Don't hesitate!
I give them 5-Stars!
Bill Mozer”
“Nandi was so amazing. When I walked in I was feeling overwhelmed with moving my stuff to a different unit. Nandi was so helpful and immediately helped me figure out options for a cheaper more suitable option. She really was amazing”
“I have received excellent and friendly service from Khelsie. She helped me solve an issue with my bill earlier im the week, and today was helpful as I moved out some items.”
“I had an amazing experience at Public Storage thanks to Alex! From the moment I walked in, they were professional, friendly, and extremely helpful. They took the time to explain all my options, answered every question with patience, and made the entire process smooth and stress-free. It's rare to come across someone so dedicated to customer service these days. I left feeling confident and well taken care of. Highly recommend this location — and if you get a chance to work with Alex, you’re in great hands!”
“This was my first time moving out of state, and they made the experience seamless and effortless. They packed my entire apartment in under 4 hours, and arrived safely with my contents the same evening, and honestly the price was so much more affordable than I anticipated. They are true professionals!!!”
“Been at this facility for years and are very happy. It’s clean and well kept. Secured and gated with two loading docks. Lene the store manager is amazing if you need anything ask for her.”
“Jane from the garden city office was and is an absolute pleasure to deal with. She goes above and beyond for the customer and makes you feel at ease. Jane is very up to date on all aspects of the storage units you have and gives great advise on which one may be good for you I would recommend public storage in garden city to all my friends and family .”
“And a wonderful experience and cute smart and into the me with the upmost respect and excellent professionalism as well I recommend this place for family members of friends and coworkers and associates”
“The ladies in office always helping .Camille and M has always helped me keep up to date on my account
They keep the property clean and are always pleasant”
“Shani has always provided outstanding customer service. She’s professional, friendly, and always willing to help with anything I need. The facility is clean, well-managed, and it’s clear she truly cares about her customers. Thank you, Shani, for always making the experience a great one!”
8AM - 7PM
218-28 97th Ave, Queens Village
Self Storage
“I had a great experience with this storage facility! The staff was friendly, professional, and very helpful from the start. Specially Rose. The units are clean, secure, and easy to access, which made moving my things in and out stress-free. I really appreciate how well-maintained the property is and the convenient hours of access. Overall, I’m very satisfied and would definitely recommend this place to anyone looking for reliable and safe storage!”
“ADIS WAS EXCEPTIONAL !!!!
I’ve been with CubeSmart for years and I have NEVER had a better experience than I did with this outstanding representative of your company.
Personally over the years there were times when I was ready to take my storage business elsewhere as customer service was sometimes rude and sub standard BUT… Today I can say that the reason my storage is at CubeSmart is one reason and one reason ONLY / and his name is ADIS !!!
God Bless His Life ???”
“Asia and Tiffany are the best— I can’t say enough about how helpful they are. The customer service at this location is top notch. I can’t thank them enough.”
“Paul, the manager at Store Quest, provided outstanding customer service from start to finish. He was extremely knowledgeable, patient, and took the time to guide me through everything I needed. You can tell he genuinely cares about helping customers and making sure they leave satisfied. His professionalism, attention to detail, and friendly attitude made the entire experience smooth and stress free. It’s rare to come across service like that nowadays. Highly recommend working with Paul if you visit Store Quest.”
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“It was a pleasure having Joshua get everything together to finalize the best size and price for the storage needs. Being my first time, he was very patient and very informative explaining the process. Thank you again!!”