“Had a great experience at this Verizon store. Worked with Richard. He was tremendous. Every step he was clear on what was going on. He explained everything. Answered every question. He made my non tech savvy wife comfortable with the whole process. He was knowledgeable and patient. Great qualities. Very pleased with the experience”
“The staff is incredible! Brought in my IPad to activate, my tech, Missael is fantastic! By bundling my IPad with my Android...he saved me quite a lot of money! Plus I got Hula for free!!! You need to come in and see these great people!!!”
“All I can say Optimum is much better than Verizon. Except for the fact that they forgot to send my the $250 gift card promised when I moved and transferred my services.”
“I went in today, because I had an overdue bill and my phone was cut off. An employee named Leeyah welcomed me with a big warm smile and immediately asked how she can help. I explained that my bill was due and I wouldn’t be able to pay it all, but I was willing to pay a large portion. Rather than take my money and send me on my way, she helped me to make a payment arrangement and saved me over a hundred bucks that I was prepared to give up. Also she made me aware of the in store service charges and encouraged and helped me service up from my phone. I’m thankful because I needed to lock up a few things for home and some other necessary items with that money,and she helped me get my phone back on without getting a dime out my pocket. I am really appreciative because a lot of places just “take your money and go”. But she was patient and worked me kindly to debit up from my phone. I am thankful for her warm welcoming personality and money saving advice. I was able to put that money to good use in other areas of my life and I am thankful to her.”