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“I wanna start by saying Matt was AMAZING!!! He was super knowledgeable, made the entire process smooth & very fast, and his customer service skills were amazing; he was so friendly! Ive been an AT&T customer for a while and have been to a handful of stores & have worked with many associates, but this Montvale location has been the best one. I highly recommend asking for Matt if you ever need assistance! This store is about 30 minutes from me… but I will be making it my go-to from now on. A HUGE thank you to Matt!”
“Today, Tyler helped me resolve the issue. He offered the best solutions for my laptop and clearly explained how I can handle similar issues in the future. I truly appreciate his great help and excellent service. Every time I visit, the staff is very kind and takes the time to thoroughly explain the cause of the problem and how to resolve it, which is very helpful for future reference. Their customer service is excellent, and my issues are resolved very quickly. I highly recommend this place!”
“Excellent customer service. I went to two other stores before this one and they wouldn't help me. Verizon of pearl river did! Worth the extra drive to get to this store.”
“I would like to acknowledge the verizon store on Croton and the gentleman Jeff who helped both myself and my wife for the problems we had experienced,. Jeff was kind, helpful and spent time correcting these problems He is an asset to verizon”
“India at this store is the most helpful person I’ve ever met. I’ve been here twice to upgrade phones and both times she was the greatest. It’s not even my closest store but it worth the trip!!!”
“My visit to the Westwood store was to ask some questions. After speaking with Ian he explained the promotions available and I purchased a new phone. Ian was very knowledgeable, patient and helpful. Ian is great asset to this location.”
“My husband and I came in to upgrade our phones and feel that Caleb bent over backwards to provide exemplary service.
He is extremely knowledgeable and very friendly and we would definitely come back to this location for any of our Verizon needs. Please do not hesitate to come to this location.
As an added plus, his coworkers are also wonderful to speak to.”
“Billy is the best - many times has helped me and family get the right phone and advised us on their features. Always helpful and always has great stories to tell.”
“LUIS is awesome. My daughters phone stopped working and her father couldn’t get his first responder credentials uploaded but Luis managed to fix everything. Would definitely recommend”
“These are ultra-friendly and helpful guys. I buy stuff here, plus I went in several times the other day to ask for help with the settings on my cellphone and they helped with smiles and didn't charge me a thing. I really like this place.”
“The best Total Wireless store I've been to yet!! Maria is lovely and very helpful. After nearly getting scammed by the Poughkeepsie store who wanted $450 to $500 for 5 new lines and then dropped it down to a still ridiculous amount of $225, Maria was able to give me all 5 lines on the Total Unlimited 5G+ plan for the true price of $160. And that included everything, taxes, fees, SIM Cards, everything. I have no idea why Poughkeepsie was so dishonest. But this is definitely the store to go to. Excellent and Friendly service, it was a really great experience. Maria also has an adorable little schnauzer named Sammy or Sami (Not sure how it's spelt.) and she's so cute!! ? Just be gentle around her because she doesn't have the best vision and she gets nervous easily and will bark at you. But she won't bite! <:) So, if you don't mind the extra drive coming from Dutchess County or you already live in the area choose this Total Wireless location. Maria is excellent and trust me, you won't be disappointed!!! <:D It's also really convenient for my dad as well since he could stop here on his way home from work in Hawthorne to pay the bill. ? Come here for anything Total Wireless!! ? <:D”
“I brought my laptop in because one of the hinges had broken, causing the frame to separate from the screen. The technician at JRC Wireless was not only very nice but also highly knowledgeable. He fixed the issue within the timeframe given and at an affordable price. I highly recommend JRC Wireless for any laptop repairs.”
“David is a most generous and patient man willing to help even the most exhausting customers with a smile and great sense of humor. Personally, he successfully remedied a situation that I was not able to unravel myself with Verizon. Thank you my new friend.”
“Thomas and Adrian provided exceptional service to me and were patient and very knowledgeable. Thomas went above and beyond and helped me problem solve an issue I was having. He also gave me different options to save money while adding another line. It is refreshing to receive such amazing customer service and I recommend this store if you are a current AT&T customer or thinking about switching. It can get overwhelming with all the options and Thomas is super patient and explains things clearly. Thank you!”
“I was visiting from out of town and my iPhone froze. If we couldn’t unfreeze it, a very important family gathering would have been ruined. The young men at the ATT store tried several ways to unfreeze my phone and finally got it to work. They were kind, very knowledgeable and incredibly helpful. I give the ATT store on Pleasantville Road in Briarcliff Manor my highest praise and appreciation. Thank you. ?”
“Good service at the Spring Valley offices at the entrance to the Food Fair....
Honorable attention to Miss Kerly with attention at the customer's level (it was more than half an hour of laughter during the purchase).
In advance we hope that the bosses do not draw attention to it since for my friends and I it was one of the best attentions.
❤️”
“Very nice store. Vic is very friendly and helpful. He helped me get the best deal for me and was knowledgeable about the device and promotions available to me. Recommend for all”
“I visited the store with an issue about an account and I was assisted by Michelle, she was professional, a pleasure to work with, and she resolved my issue. I highly recommend Michelle.”
“Thank you, Ramzy, for the outstanding service! He truly goes above and beyond to ensure you’re well taken care of. His knowledge, kindness, and thorough approach makes all the difference. I’m grateful for how easy and painless he made the experience and appreciate his help. I’ll definitely continue bringing my business to the Northvale location.”
10AM - 7:30PM
180 NY-59, Spring Valley
Mobile Phone Accessories
“Es bueno el servicio pero en la tienda que está al frente del supermercado bravo de spring valley la tienda que está en la ruta 59 la atención es pésima y no ayudan al consumidor solo quieren vender en mi opinión es mejor el servicio en la tienda cerca al bravo y eso que es más pequeña y humilde gracias por su atención”
“We made an appointment to rejoin Varizon from T-Mobile on Nov 29. We were five family members and she took care of all with in 3 hours. It took long time to transfer data but she was constantly watching each phone and transferred all Five phones successfully. She also helped each of to select our free I phone 17 pro covers and then she professionally
Put I phone film cover with such card as no air bubble was present, absolutely perfect job.
Overall she was very knowledgeable, efficient, pleasant, very calm and confident. She made all of us very happy as we got our colors and appropriate I phones. Three I phone 17 pro and
Two Google 10 Pro. She managed entire big task very efficiently and effectively with in reasonable time. Truly pleasure working with her. We all highly recommend her for new switching or existing customers.
Sincerely
Arvind, Rona and family.
Verizon team members: Russell Cellular Emerson NJ 07630”
“I think this is the best prepaid mobile phone company. Always have rate rate. Excellent service. Been with them for 6 years. I don't regret at all switching over to boostmobile. Now you get $25 if someone referred you to switch. Look me up I'll tell you more”
“(Translated by Google) Very good office to send money orders, they pay the dollar change very well and can be claimed immediately. Electronic items of different brands are available at good prices.(Original)Muy buena oficina para enviar giros , pagan muy bien el cambio del dollar y se puede reclamar inmediatamente. Se consiguen artículos electrónicos de diferentes marcas a buenos precios.”
“Everyone at this Verizon store was so kind and helpful. I really appreciate them taking the time to answer all my questions without rushing me. They were so patient and professional. I’ll definitely be back”
“Grateful to the girls for their excellent service and attention, my cell phone was damaged and they recovered all my information, I am very grateful... I recommend this site”
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“Fixed my phone here today. Just wanted to start off by saying, the service here is absolutely amazing. They replaced the front and back of my iPhone 13 and did an outstanding job on it. In addition, they then later included a strong case and glass screen protector for a great price. After my visit to mobile couture today I would definitely recommend them to my family and friends. Thank you Gentlemen.”