“These guys work hard! Day in day out. Has the pandemic taught us nothing? Have some patience, be polite, be respectful to others and you will get treated with respect. These people complain about the littlest of things. I’ve seen people talk down to and abuse the staff that works there. If someone comes into your place of business/ work and disrespects you(bad reviews) how would you handle it? Exactly. Stop being disrespectful towards the staff there due to the color or their skin. Stop using your privilege to justify your infantile behavior. For the life of GOD these people worked day in and day out during the pandemic. While your privilege narcissistic behinds stay home getting fat, lazy, mindless on how to treat other humans with respect. West Nyack Post Office You Rock !!!!”
“The staff at this UPS Store are consistently helpful, professional, and a pleasure to be with.
I especially want to recognize one young man whose name I wish I knew. He stands out. He is knowledgeable, patient, resourceful, and has an impressive ability to understand what a customer needs and find the best way to help.
I have a traumatic brain injury, and as a result I can sometimes be slow processing information or forgetful. Even with a long line of customers waiting behind me, he has never once lost patience, rushed me, or made me feel lesser than anyone else. He simply gives me the time I need and helps me get things done. That kind of respect, kindness, and understanding means more than I can articulate.
There was a customer who came in while I was there, he must have had hundreds of pounds of items of ship. He came in with a dozen or more containers. You could tell he was on overwhelm and becoming frustrated.The young man defused the situation immediately- offering the man water! Just so smart, strategic and kind!
He has a natural ability to lead. If he is not already in management, he should be. I could easily see him overseeing multiple locations as a regional manager. UPS would be wise to recognize his talent and give him opportunities to advance.
A great staff and a very well-run store.”
“I always drop off my packages here in haverstraw drop off, and Roger is absolutely the best. He is incredibly fast, efficient, and always greets everyone with a smile. He makes a quick chore the best part of my day. If you need to drop off a package, look for Roger! He is always so patient and kind. Eric is also a great worker as well and very helpful. Thanks to them they make drop offs very convenient, even when I come to drop almost 20+ packages he takes his time and treats everyone with kindness.”
“Was running late they had just closed and needed to pick up access point package that was medication they refused. My medication better be okay! I'm really upset usually no issues here but wow.
Edit: After checking with my home delivery pharmacist and the timing of the delivery they informed me picking up next day will be ok. I was super worried as medication needs to be in fridge...and we all know medication is not cheap! I will say that the guy following procedures could have been nicer instead of annoyed. I do understand you're closed but no reason to be rude.”
“You cannot cancel your mailbox while there is still mail in it. So, when the time came, iPostal in Seattle ignored my request to discard my mail and left it in my box for weeks when it normally takes a few days at the most. Then iPostal charged my credit card for another year of service. Nevertheless, they now have my $99.99 and I have no remote mailbox. How is that not a scam?”
8:30AM - 6:30PM
700-76 Broadway, Westwood
Shipping Centers
“These people are the best. Steve the manager is such a nice and helpful manager. One of my packages I dropped off wasn’t moving and Steve did everything he could to help me”
“I’ve always had a good experiences at this location, which is my go to since it’s walking distance. I only wish the notary was there in the morning instead of 12 noon, but I don’t know the workload or if service is limited in that aspect. Overall a good place!”
“The UPS Store in Paramus, NJ offers a quick and efficient experience for its customers. The swiftness of getting in and out is commendable, making it an ideal choice for those who are pressed for time. The staff is incredibly friendly and helpful, always ready to assist with any questions or concerns. They go above and beyond to ensure a positive experience for every customer. Overall, the combination of fast service and welcoming staff makes this UPS Store a top-notch choice for all your shipping and printing needs.”
“Highly recommend !! We've gone to Nicole's Reproductions for printing signage, posters, invitations and more for family gatherings such as birthday parties, bridal/baby showers, etc.
Their expertise and excellent customer service can't compare to using an online printing service or somewhere like Staples/CVS where it can easily be printed the wrong size, blurry, etc.”
“Absolutely love this store! Every time I visit, the staff is incredibly friendly and helpful, making my shopping experience a breeze. They have a fantastic selection of supplies that always meet my needs—definitely my go-to spot!”
“I had a great experience at the Staples in Paramus, specifically for my TSA PreCheck enrollment. The entire process was incredibly smooth, and I was in and out in less than five minutes. The employee assisting me was both highly knowledgeable and personable, making what could have been a tedious chore an absolute breeze.
The staff overall is kind and helpful, which makes for a welcoming store environment. The only drawback is that the inventory feels a bit shallow in certain areas; the store seems heavy on items like computer printers and paper shredders but is light on other categories. Still, for the excellent service and efficient TSA setup, it is a very good store.”
“I can't recommend Post All enough! This isn't just a shipping store; it's a one-stop shop for all your printing and shipping needs. Pete and Julianna are incredibly friendly and accommodating, always going above and beyond to help their customers. I've had everything printed here from t-shirts to menus, banners, and even a tent featuring my business logo. If you're looking for reliable service and great products, look no further than Post All.”
“This place is a very central location and drop offs are easy. They don’t open until 9:30 AM so be aware if you’re trying to do any early morning shipping drop off.
They recently changed owners and while the service remains largely unchanged. The friendliness definitely leave something to be desired.
It would be nice to be greeted or even acknowledged when you walk in like it used to be. Friendliness aside, it does the job.”
8:30AM - 5PM
545 Western Highway North, Blauvelt
Shipping Centers
“I’ve been coming to this Post Office Monday through Friday for the past 10 years, and the improvement over the last few months has been incredible. Since the new Postmaster, Ms. Masia, stepped in, everything runs so much more efficiently.
Ms. Soniya at the counter is fantastic—always friendly, helpful, and welcoming with a smile. It really makes a difference when you’re there regularly.
Another huge bonus is the newly designated parking specifically for the post office, which makes visits even more convenient.
It’s clear there’s been a positive change here, and it’s very much appreciated!”
“Deja consistently provides outstanding customer service. She’s always helpful, knowledgeable, and makes every visit quick and easy. I truly appreciate her guidance with packaging and shipping recommendations to ensure my packages arrive safely. Thank you for your excellent service!”
“All employees were exceptionally patient, knowledgeable and caring. They even walked me over to the item I needed and helped me make a decision. They assured me the "dual-flash drive" would work and stayed with me to be sure it did.”
8:30AM - 5PM
126 Hardenburgh Avenue, Demarest
Shipping Centers
“Had such an amazing experience with this post office thanks to Telisha! The post office is not even the local office for my address but she still was super helpful to me. My local post office was closed on Saturday and she helped me in a stressful situation. She took down my information in case the package did come back to her location. This morning, Telisha gave me a call to let me know South Hackensack had loaded it on the truck and it would be delivered today. She went above and beyond to help me and I’m very grateful for her amazing customer service!”
“This particular store has really wonderful staff. They help you, they're kind. Their energy is fantastic, although it is a several miles away from me, I will go back to that Staples. It should be almost like a training hub for new employees to see how customers can be treated provided service and given information to make it an overall productive experience.”
7:30AM - 4:30PM
85 Ryder Road, MARYKNOLL
Shipping Centers
“I called this post earlier to inquire about an issue I have been dealing with and I am blown away by Peters professionalism. Peter showed knowledge and was willing to speak with me like a human. Peter went above and beyond which is super rare in the world today. If I can ever utilize this post office in anyway or send others to this location I will do so 100% without hesitation. Thank you Peter, I appreciate everything to did for me today!!Dave B.”
“Such a neat, clean, fresh looking, cool on a hot day, friendly store. On a Sat morning, not much of a line, returned my Amazon package very easily and left. Highly recommend. ❤️”
2:30 - 5PM 8AM - 1PM
177 Thiells Mt Ivy Road, Thiells
Shipping Centers
“This post office is great for the residents of Thiells, Garnerville & Stony Point.The service is always fast, reliable and pleasant!The workers go out of there way to please the customer.Located near a pivotal intersection, it's an very easy to access location for a post office.Thank you!”
“busy but staff are efficient and helpful so didn't wait long. they have passport photos at this location. this location has a wheelchair ramp and decent amount of handicap spaces”
“I have dealt with many Postal Service locations and employees in my near five decades on this planet, but this location is the best. The counter staff are so good, kind and helpful. Our delivery driver goes out of his way to provide exceptional service we nearly take it for granted. This is a model location of professionalism. Cannot say enough great things. Thank you.”
8:30AM - 5PM
300 Saint Nicholas Avenue, Haworth
Shipping Centers
“A Shining Example of Public Service – USPS Haworth, NJ
Who says you can’t have a great experience at a government-run office? The USPS location in Haworth, New Jersey completely defies the stereotype—and it’s all thanks to the incredible staff.
From the moment you walk in, you’re greeted with kindness, efficiency, and genuine helpfulness. The employees here are engaged, empathetic, and truly supportive. Whether you’re mailing a package, asking questions about forms, or just trying to figure out the best shipping option, they take the time to guide you without ever making you feel rushed or like an inconvenience.
It’s clear that the team at this post office takes pride in their work and in serving their community. Their positive attitude and professionalism turn what could be a mundane or stressful errand into something smooth and surprisingly pleasant.
The Haworth USPS staff are living proof that when public employees are committed and compassionate, government services can absolutely shine. A heartfelt thank you to everyone there—you’re making a difference, one envelope at a time!”
“I live near the post office and visit frequently to drop of packages for an online business. The staff are always kind and patient even though the line can get understandably long as there are thousands in the area with limited choices for package delivery.”
“Scott was very friendly, professional, and really knows his job. He answered all of my questions, was patient, helpful, and made everything easy. Excellent customer service. Thank you, Scott!”
8:30AM - 6:30PM
246 B Livingston Street, Northvale
Shipping Centers
“I’m confused by the bad reviews. I go there all the time, have for years now, and everyone is always kind, not just to me, but to every other customer while I have been there. Even when I have made mistakes with my Amazon returns, they have always been gracious about explaining things to me. Every UPS store I have ever been to charges for packing something for you if it’s not “no box no label.” The woman who works there helped me with color prints for my classroom, and when they didn’t come out right because I had sent them in the wrong format, she happily reprinted them free of charge. Maybe the poor reviews are from people who don’t like that the workers wear masks? Or they don’t like ever being told no, even if it’s done politely? Or there’s another reason, which I suspect but won’t post here? Whatever your issue, I simply don’t believe that these nice people were rude like some of the stories here say.”
8:30AM - 5PM
14 Old Haverstraw Road, Congers
Shipping Centers
“Tom’s knowledge is remarkable even-non-mail related information. I appreciate his professionalism and courtesy to the community! We are lucky to have him here!”
8:30AM - 5PM
239 West Railroad Avenue, Norwood
Shipping Centers
“This is my new favorite post office. Every time I go in I am treated with courtesy and outstanding customer service. I am especially grateful to Barbara who consistently goes above and beyond. Really fantastic post office with an old-time feel to it. A+++”
“I don't know why these guys get a bad rep. People are human. Customers should understand that everyone has bad days, this location I think gets the most of Rockland's BS. Them being open late 7 days a week and open weekends, even Sunday till 7pm...Having to do all the passports. Everyone says this post office is rude and I've never had a problem here. I've met every single employee and dealt with them even during some difficult packages. Sometimes you can get an attitude, or you can tell someone dealt with a a difficult customer before you, so you don't get any smiles... But try not to take things personally. This post office is overworked and under appreciated. Drop off your package and go about your day. Forgot your tape? Don't ask them to borrow any. Buy your own. Come prepared. Do everything you can to make it a better experience and easier for both parties. 😊”