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“Walked in and was greeted in less than a minute. Leah took time trying to figure out what was wrong with my phone. After several attempts, we determined that the phone was broken. Was offered several alternatives for a replacement. Very friendly customer service.”
“Shop at We Fix Galleria Mall Located Upstairs near Bath and body works
They Have everything you need from Iphone accessories to Samsung products They Take Great Care of their Customers
Top Tier Customer Service
Also have a in store Technician Cameron
Next time your in the mall stop and shop at We Fix store”
“This is the place to go if you need a brick-and-mortar Verizon.
Rhine was a champ, and whatever they’re paying this man, it should be more. He moved a business line from AT&T and sat on the phone with the rep FOR us and jumped through all the hoops when they tried to give us the runaround. He actually ended up solving the issue before the AT&T rep did. All while transferring two iPhones and setting up someone else’s Bluetooth (and checking in with us to make sure we knew what was going on). Followed up with us via text to make sure all promos went through and answered all our questions. Stellar.
Other Verizon reps were polite, thoughtful, and knew what they were talking about—plenty of folks came in while we were there and got their issues resolved. Highly recommend.”
“They gave me the best deal ever when I switched from Cricket to Boost Mobile and got a brand new iPhone 15 with a case and screen protector! Come here for all your phone needs!”
“Destaney S from the East Aurora location made our experience quick and easy. Her expertise dealing with business accounts made for a smooth transaction. Not to mention that she is also very personable!”
“I want to give a big thank you to Wansi, who was incredibly helpful, patient, and knowledgeable during my recent phone purchase. I was feeling quite anxious especially going through this without one of my daughters by my side but Wansi made the entire experience smooth and stress-free.
In addition to buying a new phone, I needed to deactivate my late father’s phone and purchase and set up an internet gateway. Wansi walked me through every step with kindness and understanding. Even when I had to dig deep into my memory for passwords ? and call both of my daughters who live in different states!, Wansi remained patient and supportive.
Wansi truly went above and beyond. I couldn’t have asked for a better experience. Thank you so much!”
“The customer service is fantastic!Very affordable and great coverage!They go out of their way to make the customer satisfied, and I’d refer them to everyone I knew looking for a new cellular plan.”
“Charles was absolutely amazing. He hung in there during a little software hiccup. Offered me a water and figured out how to transfer my service. Verizon Sim card and the next morning I was good to go! Give this man a raise!”
“Went to metro yesterday to switch my service from tmobile to metro and it was such a pleasant experience. The employee working was so helpful and made in super easy to switch. Explained everything in a way that was very understandable. I thought it was gonna take forever but he got me all switched in under a half hour. Highly recommended going here cause not only is the service great but the price of the plan was incredibly cheaper than my plan with tmobile that I had for 15 years. 10/10 would recommend to all of my family and friends. Thankyou for everything!”
“This store is amazing and I will tell you if you need anything you need to come here Chris is the best. He will make any day better. I promise he is the best you will be sorry if you don't go u will be sorry.”
“Awesome service. Jerry and Maria really are knowledgeable and got me set up with my phone in minutes. The phone I brought in wasn't compatible anymore so Jerry hooked me up with a new phone with 5G service. I've been using the phone for a week and no problems at all. Enjoy the cigars Jerry ??. Thank you.”
“UBreakiFix in Hamburg was competent, quick, and friendly. They have a 1 year guarantee on all repairs they preform. Would definitely recommend them to others needing repairs.”
“Monty gave me the best customer service I've ever experienced in any store, he went above and beyond to get me into my new phone. He also put me on this program that saves me 30 dollars monthly on my bill. Who ever is his boss needs to give him a raise he's really good nice and polite.”
“This store is the most affordable and reliable repair in the entire NY. The technician fixed the front display and back plate of s23 ultra perfectly. I recommend this store to everyone..”
“Great service! I went there very stressed and worried about my plan and an issue with my Moto G but great gratitude to rep Mr.Khaled for his service. Loved his attitude and way of interaction.”
“Couldn't finish buying my new phone, have to go back tomorrow because their system is down for 24-48 hours. How inconvenient. Garbage. Not the store but the whole Verizon network.”
“Russ was absolutely amazing! He was so helpful, patient, and knowledgeable. He made my experience painless and pleasant. He is an absolute gem and an asset at this company.”
“Was driving through town on vacation when my phone took a crap. The woman that helped us was kind, fast, and knowledgeable. She made me feel so much better about being across the county when my phone died. Thank you for all of your help!”
“Everyone was so kind and welcoming when I walked in, which was extra-wonderful because I had a bad experience at the store nearest me the day before. I had received my new iPhone 16 Pro, and Wesley helped me set it up. Wesley was kind, knowledgeable, and patient. Not only did he transfer all the information from my old phone, but he also helped me choose the best accessories for my new phone. Kudos to Wesley and the rest of the staff at this store. They were outstanding!!”
“Thanks to sammy and daniel for helping me get the 2 phones i want they even saved me a trip to walk sammy said i wasnt going to walk in this weather i appreciate the help guys”
“Brushar was soo very helpful to me today! I can’t say thank you enough. He is a wizard with technology and so polite! He fixed my problem within minutes.High five to this store!”
“Cricket is the best company to buy a cell phone from you never get interrupted with your service rather it's a bad day or a good day that's why I love cricket”
“I’ve been in sales for awhile, so when I met Brian I was set on one thing! Just as any good sales men should have his communication was 10/10!!! I walked out spending 400$ but that’s 200$ less then I was willing to bargain on at best buy, and he hooked me up with slowing future benefits!! Communication is key I could care less about $$$ in the beginning if I’m in a store it’s because I know i have to be and set the funds aside to be! While keeping in interests I didn’t want to spend over 300 but was willing to go go up to 500 he walked be out the door at 354 and set me up for the next 6 months to make sure I have smooth sailing!!!
As a previous phone sales rep I could honestly say I wouldn’t have been able to do half the savings this man got me! Storngky recommended ask for Brian!!!! 2 hours flew by and I didn’t even realize it, time was not of the essence for him! The communication stayed strong, nor did I feel rushed!!! That’s the key!”
“Max is amazing! My mom and I stopped by to upgrade her phone, and he could not have been more helpful. He was so patient with my older mother who admittedly is “anti-technology” and made her feel super comfortable and confident in her purchasing process. We can’t recommend him enough! Thanks, Max!”
“Great service!! Very happy with the service and rep Khaled C literally made my day! Great communication and problem solving. Although, representative Tony could be more friendly and understanding.”
8:30AM - 10PM
729 Sycamore St, Buffalo
Mobile Phone Accessories
“I am truly blessed to shop here. The people here are genuinely caring and helpful. I was very surprised at the quality service and products they provided or offered. My phone broke and they had many affordable optionsto choosefrom. This is the place to go.”
“Armani was the salesperson that took care of us. We were very impressed by him. He was very knowledgeable about the products we were interested in. He is very personable and engaging. We will definitely reach out to him for any business that we have in the future.”
“Moe at Metro was fantastic! He went above and beyond to help me file my claim and activate my new device. His friendly, knowledgeable service made the whole process smooth and easy. I highly recommend this location
Moe truly knows how to take care of his customers!”
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“Isaiah and Andrew did a great job helping me to renew my contract. They were very professional and explained everything to me in a clear and concise manner. I recommend that you visit this store for all your Verizon Wireless needs!”