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“I clicked the wrong choice. I was very satisfied with my experience. Michael went above and beyond to assist me. He greeted me within a second of me opening the door. He was friendly and professional.”
“Shop at We Fix Galleria Mall Located Upstairs near Bath and body works
They Have everything you need from Iphone accessories to Samsung products They Take Great Care of their Customers
Top Tier Customer Service
Also have a in store Technician Cameron
Next time your in the mall stop and shop at We Fix store”
“Ali was amazing, would totally recommend to anyone coming into this store. Made my transition from Spectrum to Verizon seamless. Wouldn’t ask for an easier transaction!! Glad to make the switch if I could give 10 stars I would!!”
“They gave me the best deal ever when I switched from Cricket to Boost Mobile and got a brand new iPhone 15 with a case and screen protector! Come here for all your phone needs!”
“Brandon who works here is the absolute best! I went in after dropping my phone in the lake, he tried to help fix it and spent a lot of time trying to get my old phone to pull up info for the transfer to the new one. He dealt with all my insane questions and even stayed late after the store was supposed to close on a holiday to get my services going. He did not rush and even helped me set up certain options on the new phone, that I asked for help with.”
“Went to metro yesterday to switch my service from tmobile to metro and it was such a pleasant experience. The employee working was so helpful and made in super easy to switch. Explained everything in a way that was very understandable. I thought it was gonna take forever but he got me all switched in under a half hour. Highly recommended going here cause not only is the service great but the price of the plan was incredibly cheaper than my plan with tmobile that I had for 15 years. 10/10 would recommend to all of my family and friends. Thankyou for everything!”
“My experience was exceptional due to the great work of Jamal. He was a delight to work with and very helpful to me. Jamal was energetic and energetic in the way he made sure everything was done to perfection. His always upbeat and cheerful attitude is a great attribute of his and I think this is what made the whole experience perfect. It is very rare to find such a person who not only does her/his job well but also takes pride in it. Due to Jamal, it is as if I have been given a 5, star experience and he is a great value to the team.”
“I was helped today by Valerie and Jerry. They are excellent customer service agents and are so knowledgeable that I know I could not have set up my new phone and recovered my accounts without them! I have been a loyal Cricket fan for years. Their customer service is always excellent! This is why!”
“So I just got my phone here service was excellent they really did help me and my family out , I would recommend this place to anyone who needs metro by t-mobile service”
“I went into the store to inquire what the cost of removing the rear cover of my phone would be, they not only removed the rear cover, they inserted the Simm card as a complementary service. If they would do that, I'm sure they would do a fantastic job on any other devices. Check them out and let me know what you think.”
“I bought a phone from Amazon for my son and it ended up suspending his phone number on my account. I couldn't get it fixed at home, the phone wasn't compatible with cricket, which wasn't really an issue just bought a new one at the store. Well, Andrew took care of me today to fix my problem and it took around 2 hours. (no fault of his own) He refused to give up even though crickets service chat kept goofing it up, he was so patient. It's so refreshing from the last store manager they had in this store. He was absolutely determined to fix my issue without changing the number on the account. The only thing I wish that would change is the company giving their associates at the store level, the access to fix these types of issues, without having to contact someone half way around the world who may or may not know what they're doing. It was upsetting to watch what he had to endure just to fix my son's service. Andrew really was wonderful to work with. I no longer dread having to come into the store. If you have cricket or are thinking of switching to them I really recommend going and seeing Andrew at this location and if you can see this thank you again Andrew for all your help today!”
“Great service! I went there very stressed and worried about my plan and an issue with my Moto G but great gratitude to rep Mr.Khaled for his service. Loved his attitude and way of interaction.”
“Max was so helpful and informative today. He was able to seamlessly transfer over all our info with starting a new phone service and made the most entire experience very comfortable.”
“Great service! Was a breeze getting set up for a new phone. Was one guy working and was fast and efficient i believe his name was Adrian. Sorry if it's not correct name but tha is alot!”
“This store is the most affordable and reliable repair in the entire NY. The technician fixed the front display and back plate of s23 ultra perfectly. I recommend this store to everyone..”
“Couldn't finish buying my new phone, have to go back tomorrow because their system is down for 24-48 hours. How inconvenient. Garbage. Not the store but the whole Verizon network.”
“Was driving through town on vacation when my phone took a crap. The woman that helped us was kind, fast, and knowledgeable. She made me feel so much better about being across the county when my phone died. Thank you for all of your help!”
“The men who helped us were absolutely on the ball and able to help me through what became a really complicated process (through no fault of their own) to get me the phone and plan I wanted. Amad was especially helpful, knowledgeable and obviously very experienced. I recommend this store, Amad’s service/help, and this company. They’re truly amazing!”
“Thank you again K!! He made switching my service over to a new line & adding extra phones so smooth. Very knowledgeable and informative. He made the whole process so quick & easy. I will definitely be back to upgrade my phone very soon. Customer service workers like him make you enjoy spending your money and make the whole process worth it!!”
“Thanks to sammy and daniel for helping me get the 2 phones i want they even saved me a trip to walk sammy said i wasnt going to walk in this weather i appreciate the help guys”
“I’ve been in sales for awhile, so when I met Brian I was set on one thing! Just as any good sales men should have his communication was 10/10!!! I walked out spending 400$ but that’s 200$ less then I was willing to bargain on at best buy, and he hooked me up with slowing future benefits!! Communication is key I could care less about $$$ in the beginning if I’m in a store it’s because I know i have to be and set the funds aside to be! While keeping in interests I didn’t want to spend over 300 but was willing to go go up to 500 he walked be out the door at 354 and set me up for the next 6 months to make sure I have smooth sailing!!!
As a previous phone sales rep I could honestly say I wouldn’t have been able to do half the savings this man got me! Storngky recommended ask for Brian!!!! 2 hours flew by and I didn’t even realize it, time was not of the essence for him! The communication stayed strong, nor did I feel rushed!!! That’s the key!”
“Max is amazing! My mom and I stopped by to upgrade her phone, and he could not have been more helpful. He was so patient with my older mother who admittedly is “anti-technology” and made her feel super comfortable and confident in her purchasing process. We can’t recommend him enough! Thanks, Max!”
“I am truly blessed to shop here. The people here are genuinely caring and helpful. I was very surprised at the quality service and products they provided or offered. My phone broke and they had many affordable optionsto choosefrom. This is the place to go.”
“Great service!! Very happy with the service and rep Khaled C literally made my day! Great communication and problem solving. Although, representative Tony could be more friendly and understanding.”
“This is the AT&T on transit road in depew NY!
It was an amazing having someone that actually helped my daughter and me instead of walking into a store and being told that everything is done in the app, April answered every question I had and that was a lot lol she was also extremely polite to my daughter and that goes a long way to me, my daughter and I left the store and she looked at me and said that she was really nice and she hopes that April is there when we come back!”
“Helped me transfer everything over from android to iPhone despite programs taking a second or a half hour! I am so happy with the job and effort done to help me! Best customer service”
“Moe at Metro was fantastic! He went above and beyond to help me file my claim and activate my new device. His friendly, knowledgeable service made the whole process smooth and easy. I highly recommend this location
Moe truly knows how to take care of his customers!”
“Idk why it's not letting me write a new review so I'll just edit the one I left before. Was in there today needing a new phone. Taylor was very helpful. I was able to get the new phone and she switch all my contacts and photos over from my old one. Was in and out within 15 minutes a happy customer.”
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“Shah our representative at Verizon was absolutely fantastic. I had an issue. He took the time to work it out for me and everything is perfect. Now this is the place to go Verizon.”