Transitowne Kia is highly regarded for its excellent customer service and dealership experience. Customers appreciate the wide selection of new and used Kia vehicles, with models and features to meet different needs. The staff, including sales and finance teams, are known for their professionalism, friendliness, and responsiveness, making the process of leasing or purchasing a vehicle smooth and stress-free. Many reviews highlight the helpfulness of team members who handle everything with care and efficiency, ensuring customers feel comfortable and well-assisted throughout their experience. The service department also receives praise for being well-run, friendly, and punctual, with staff providing quick and thorough maintenance and repairs. Customers value the knowledgeable staff and the overall positive atmosphere at the dealership, whether they are test-driving, financing, or servicing their vehicles. Overall, Transitowne Kia is recognized for its commitment to providing a welcoming environment, expert guidance, and high-quality service for Kia drivers in West Seneca, Lancaster, and Orchard Park.
Matt and Kyle did an amazing job with my car purchase! From test drive to leaving in my new car in 3 hours, the team made it seamless and painless. I would recommend seeing them for your next purchase!
November 2025
Excellent experience with Kyle and his team. We are extremely impressed with both of our new vehicles and with how smooth and efficient they made the entire process. Their professionalism and overall care for our family truly stood out.
November 2025
Got my 2nd lease. Salesman, Matt and I did most of our discussions about new lease over phone I went there twice last tome to sign papers. I always feel comfortable doing business there. Matt is a great young man and remainder of staff always friendly, helpful and knowledgeable.
