U-Haul Moving & Storage of Orchard Park Rd offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers have generally had positive experiences with the location, praising its efficiency, customer service, and the professionalism of the staff. The reviews highlight the ease of booking, pickup, and return, as well as the competitively priced rentals. One customer noted that they were upgraded to a larger truck at no additional cost, although this caused some issues with gas mileage during their move. The staff at this U-Haul location have been described as courteous, professional, and knowledgeable, with one employee, Domenic P., being singled out for his exceptional customer service. The location has also been praised for its cleanliness and the convenience of the U-Haul app for off-hour pickup and drop-off. While one customer had a negative experience at the location in the past, the overall consensus is that U-Haul Moving & Storage of Orchard Park Rd is a reliable and customer-friendly option for local and long-distance moves, as well as self-storage needs.
Dom the representative in orchard park was very friendly, helpful and courteous. He made the moving experience smooth and stress free. Grateful to him!
June 2025
Online convenience that has all the details needed to make my correct choices. In store efficient staff was very knowledgeable and focused on my needs and wants. Did not make me feel stupid for asking questions. Store clean, smelled clean, Organized. Go back often for my needs.
April 2025
Five star service. Perfect transaction everything worked out as it should.
