Used Cars in West Seneca, NY

“Bob at the Cheektowaga location was great! He fixed our Honda without adding on any unneeded repairs. He made himself accessible by cell phone to answer questions. He dealt with us fairly and honestly and had our car ready as promised.”

“The best car buying experience in the area hands down! A wonderful dealership with phenomenal knowledgeable staff that gives the most pleasant car buying experience. I bought my first car here and I worked predominantly with Mark and Ryan, both are great knowledgeable salesmen and are not pushy and are committed to getting you into a vehicle that fits your needs at an amazing price. The cars they sell are professionally detailed and checked mechanically before they are put on the lot. I have since driven my car up and down the eastern seaboard twice and all-around town and through all that time I have had no issues!

The entire staff is professional, knowledgeable, honest and extremely polite when they sell you a car. They give honest easy to understand answers that do not dodge the important questions you ask when buying a vehicle. They do not try to force you into a sale and truly mean it when they say they want to win your present and future business and with the care they provide you will want to refer other people to the shop!

I will definitely shop with Mark and Ryan for all my future automotive needs! Great work all around!”

“Called Online to transport a car 65 Buick GS from Cocoa Beach Florida to West Seneca just before Christmas I was told that the car could be picked up next week. I did the deal. And like Clockwork the guys from online were there picked up my car and we're on the way back. And YES they beat the bad weather. Online is 5-Stars the best. I felt they were very reasonable, fair, professional & I will definitely use them again & again. They take all the worry out of transport. God Bless Mark Marinaccio”

“I cant say enough good things! It was time for a new car, mine had decided it lived long enough and wasn't worth repairing. I had a pit in my stomach knowing Id have to go through the joys of dealing with slimy strong arm car salesmen. All the games power struggles and irritation that come along with it. I visited a few different shops left unhappy and needing a shower as I felt dirty just from the conversation and needing some nerve pills by the oppressively high pressure sales pitch.

I saw an ad for the car/model I wanted online. I never heard of Smiling Teds and yes it was a bit out of the way for me but the advertised price was great. I took a chance and so glad I did! Ted was so nice positive and honest. He introduced me to his mom told me it was a small family run business that's been in the same location for decades, passed on from his father. Everyone was genuinely relaxed nice and caring. He let me test drive the car alone, not the high pressure uncomfortable ride with the sales man. I brought it back, ran like a dream. The price was already so good no need to haggle, under KBB by a fair amount and the lowest in the area with low miles. He recommended a local lender (he was non affiliated, no kickbacks etc) just said customers told me they have good rates and are easy to work with.

I was approved, but it was late on a Friday and the credit union said the money transfer was sent but wouldn't hit until Monday. Knowing my current car was dead and I am a care taker for my elderly mother. He let me take the car, he didn't have to and I wasn't expecting him to but he did. This was a great favor and tremendous help.

I cant recommend him enough. Its a positive no pressure caring environment. He's not the biggest dealership in town and that's a PLUS as he only buys the best of the best to put on the lot and goes through them with a fine tooth comb. Its not a quantity game with them. You aren't just a number as a smaller dealership every sale counts and customer satisfaction is paramount . The entire staff goes above and beyond. My mother and I are still enjoying our 2017 impala years later. He was so helpful, I had to come back and give him him a bottle of vodka and a restaurant gift card for his integrity honesty accommodation and great price/experience. Ever heard of a car buyer being treated so well and given such a great deal, they felt compelled to come back and give the salesman/owner a gift in thanks? Neither have I but I was compelled to! Top notch in every aspect! Thank you.”

“Love this place!! Joe is amazing, gives it to you straight, does all he can to make your experience a great one!! Love my jeep, couldn’t be happier with how it all worked out!! Thanks Joe”