Michaels is a popular craft store that offers a vast selection of supplies for various creative projects. Customers can find art supplies, fabric, yarn, knitting and crochet materials, frames, floral items, scrapbook materials, jewelry kits, and more. The store also caters to party planning needs with balloon inflation, decorations, tableware, and gift packaging, making it a convenient one-stop shop for celebrations. The Westbury branch is well-stocked, organized, and clean, providing an inviting environment for shoppers. Many customers appreciate the friendly and helpful staff, noting their willingness to assist, especially during large orders. However, some reviews mention inconsistent customer service, with certain associates displaying a lack of enthusiasm or attentiveness. While some customers have had positive experiences with staff members, others have expressed frustration over unhelpful attitudes and issues with order accuracy. Overall, Michaels remains a go-to destination for craft enthusiasts, offering a wide range of products and essential party supplies, though the service can vary.
