Store itself was wonderful. Organized, well stocked, clean. The service was horrendous though. Terrible customer service skills, poor sense of delegation from management base on what I could see.I went for a balloon and they filled it up on the spot…. But only half way ?
January 2024
Went to Michael’s for custom framing as a gift for sister-in-laws wedding. Worked with Kathleen and she was amazing, patient and helpful. She spent extra time and helped us find the right pairing at a decent total price. Kathleen was great and overall was a solid experience. Recommend
December 2023
I found exactly what I needed, and a whole lot more! My only complaint is that the new self-checkout makes for a very impersonal experience. Please bring back more human interaction!