2 - 6PM 10AM - 1:30PM
5815 Rome-Taberg Rd, Rome
Banks
“Breanne is amazing and truly one of the coolest managers I've had the luxury of meeting (always helpful no matter the circumstance) . Austin and Oleg are always extremely professional on a daily basis. Brioni is always a bright light when I walk into woodforest. Just an amazing crew of people.”
8:30AM - 4:30PM
937 Seneca St, Rome
Banks
“The best financial institution around!Staff is always kind, personable and helpful in person as well as over the phone.Stephanie, Debbie, Gina are the best tellers around!Laura has become a friend that has helped us many times through the toughest situations and Karen is an equally great bank manager.I've never encountered such awesome individuals - in Hawaii, where I'm from or here in upstate NY.”
8:30AM - 4:30PM
9212 River Rd, Marcy
Banks
“Very easy to conduct business here. The staff is attentive to your needs and answers or gets the answers to all your financial questions. Friendly place to do your banking.”
9AM - 4PM
231 Hill Rd, Rome
Banks
“I've been with Americu for close to 30 years and they have been very helpful over the years with many auto loans, personal loans, mortgage and a mortgage refi when the rates dropped, their idea, not mine. Good to do business with a local bank.”
“I CALLED THE BANK THIS MORNING AND ASKED THEM TO DO SOMETHING FOR ME AND THEY WERE VERY NICE TO ME AND TOLD ME THEY WOULD SEND WHATEVER I NEEDED TO MY HOUSE. I LIVE IN SYRACUSE, SO IT'S HARD FOR ME TO GET TO THE BANK. AND THEY'RE HELPING ME OUT BY SENDING IT TO ME. DEL WAS VERY HELPFUL. AND VERY POLITE IN ACCOMMODATING, THANK YOU, BERKSHIRE BANK FOR BEING THERE FOR ME, FOR ALL THESE YEARS.I WISH YOU NEVER MOVED FROM SYRACUSE , BUT I'M WILLING TO TRAVEL TO SEE YOU. THANK YOU AGAIN FOR FORTY SOMETHING YEARS OF YOUR SERVICE..”
“I had an amazing experience with Kristen Augustine in the loan department. She made everything so easy, and she is so kind and patient. Kristen made it her priority to execute her knowledge and she helped me immensely while I was applying for an auto loan. She truly was there for any help I needed every step of the way. Definitely 5 stars for Kristen and her dedication!”
“I have been seeing different post about Mrs Donald Maureen platform everywhere and a lot of traders keep on saying reach out to her, I eventually did and it turns out to be legit.I did an initial investment of $1000 and I received a surprised profit of $12,250 after 6days of trading, I followed her instructions with which i invested and within a week I got back my profit, I started seeing good results. Last week l made a successful withdrawal. Just stop worrying she will help you out. Thank you very much Mrs Donald Maureen.I would advise anyone seeing this post to contact her, I m responsible for the content I post here on Facebook, I m so serious about this you can inbox her directly via:”
“We needed a notary public, and they told us to just come on in when I called to make an appointment. When we got there, the bank was empty save for a few staff. It was clean and bright. Everyone was nice. Our notary was kind, and it turns out Community Bank provides Notary Public services for free as a service to the community. You don't need to have an account with them. How awesome!”
8:30AM - 5PM
4311 Middle Settlement Rd, New Hartford
Banks
“I have had a very good experience to date with GPO. I have had good experiences with the staff,who are always ready to help with any questions that I might have. They are pleasant to deal with and very friendly.”
“This is a great bank all around. Everyone is very helpful and always courteous and friendly. Has been able to provide complete service for both our personal and business needs”
8:30AM - 5PM
1701 N James St, Rome
Banks
“Just opened an account. The teller was helpful and I got set up immediately. It was quick and painless. Friendly atmosphere. My mom highly recommended this credit union. So far. So good.”
“The Staff is always friendly, helpful and I am always able to complete my task. I love the efficiency of my deposits clearing and the online Key App is exceptional. I have had personal and business accounts in 5 different local banks and Key Bank is kept my business for over 20 years. Thank you for being my bank.”
9AM - 4PM
2 Franklin Ave, Clinton
Banks
8:30AM - 4PM
160 Brooks Rd, Rome
Banks
“Tried a few different banks in the area, by far this one is the most respectful. They treat customers like people, not dollar signs. I highly recommend moving your finances to this institution.”
“great bank. great employees. i just wish they would plant a bunch of salt resistant trees around the parking lot for shade in summer and for aesthetics because there are so many wonderful trees in downtown clinton but the AFCU-Kinney Drugs & back of Key Bank section is quite barren of trees.”
8:30AM - 5PM
2711 Genesee St, Utica
Banks
“I am 74 years old and have had experience with quite a few banks over the years. GPO at 2711 Genesee Street in New Hartford has by far been the very best experience I have ever had. I have had quite a few opportunities to be helped by Spencer Sierson, because in the last two years, it is the first time I have ever had to be on my own. She has been incredible. Extremely patient, knowledgeable, friendly, and willing to help in anyway she could. I cannot say enough about the invaluable service she and others have given to me at GPO.”
9AM - 4PM
89 Oriskany Blvd, Whitesboro
Banks
“First of all can't thank enough for all of tellers and managers in this branch but if we could we would have given Austin Fuller 10 stars and more for going above and beyond for us Austin again thank you for bottom of our hearts. Thank you for seeing us as people not only as customers we can't recommend enough if you guys are going to Whitsboro branch and need help we anything just ask for Austin you won't be disappointed!”
“The staff are friendly they helped me.they are little strict on the requirements and charged a fee for a check to cash( I don't have account with them)Other then that very helpful and friendly”
“Just stopped to make a deposit at the ATM I find the new policy of requiring ID if you see a teller cumbersome even to make a deposit and you have already let the get your checking number off a check. Using the ATM is not only quicker but easier.”
“Great service here. Really wish you had Zelle integrated with digital banking, I don't trust "Pay It Now." If something goes wrong nothing can be done at the branch, you have to go through the 3rd party and that's a bit concerning.”
“My experience has been excellent with this bank. Very courteous employees and managers. Always willing to help. We've had them do several tedious tasks (wires, cashier's checks, etc); they're always on top of things.”
“PLEASE GO TO BOTTOM FOR UPDATE. Received a fake $100 bill on 5/17/24.Bill was in a large withdrawal that I used to pay off a loan at Access Federal Credit Union 1/2 hour later in Clinton. Customers beware. (I suggest cashier's checks but kind of stinks that my own financial institution passed a fake bill to me, I expect my bills to be legitimate when I go to a bank). Been a CBNA customer for 13 years, have to say Im pretty disgusted that my own bank didnt look out for me. And yes the Access withdrew $100 from my account so I'm now out the $100 because I have to write a check to make sure my account doesn't get overdrawn at Access.
UPDATE: The branch manager Julie contacted me and we had a very positive conversation about the situation that unfolded. She took the information, investigated and talked with her bosses. We reached a positive solution that was fair and just. Julie was first class, and genuinely cares about her customers. That is why I have changed to a 5 star review and want her to be acknowledged for her stellar customer service skills.”