BMW of Westchester Service is highly praised for its professional and friendly staff, making customer experiences positive and straightforward. Customers appreciate the warm and welcoming receptionists and the helpfulness of the sales team, especially those who demonstrate understanding and care for customer needs. The sales process is described as smooth and easy, with knowledgeable staff guiding buyers through their decisions. Service experiences are also outstanding, with staff members like service advisors and technicians being attentive, helpful, and dedicated. Customers have noted specific staff members who go above and beyond to assist, whether it's arranging maintenance, fixing issues promptly, or liaising with warranty providers. The dealership's team is recognized for their professionalism, approachability, and willingness to go out of their way to ensure customer satisfaction. Overall, BMW of Westchester Service offers quality service in both sales and maintenance, making it a trusted choice for BMW owners seeking a positive and efficient experience.
Just purchased a new 2025 230ix Msport at Westchester BMW. My sales guy was Akil Bulls. He guided me through the process with ease and professionalism and helped me find the car with the particular specs I wanted. He’s a stand up guy and goes out of his way to be helpful and approachable. Highly recommended!
August 2025
This is a great location, the receptionists are warm abd friendly, a pleasure to interact with. Alen Myrthil is an awesome sales professional, he demonstrated the ability to understand and care about customer needs. The parts department is good.
April 2025
I stopped by BMW of Ray Catena without an appointment after another dealership failed to diagnose my car’s issues. Sean Burton greeted me, listened carefully, and had answers the very next day. Everything was fixed perfectly, thanks to Sean and technician Derek Quigley. A great experience from start to finish.
