BoConcept Westchester in White Plains offers a beautiful showroom featuring contemporary Scandinavian furniture and accessories for various spaces, including living, dining, and outdoor areas. Customers appreciate the excellent customer service, characterized by clear communication and helpful staff who present various options. Despite some supply chain delays in receiving furniture, customers are satisfied with the quality and style of their purchases. While there were minor delivery issues, the company demonstrated exceptional customer service by promptly addressing concerns, even sending a manager to resolve the situation. Overall, BoConcept Westchester is recommended for those seeking modern designs and reliable service.
Awanda was great with keeping in touch. She followed through and got me the sample color I needed to make my decision.
September 2025
Shopping at BoConcept was a great experience. John is very knowledgeable and patient. He demonstrated several options to help us with our vision. He is friendly and super responsive.
August 2025
Zachery, Store Manager, made my shopping experience exceptional. He was friendly, helpful, and patient, showing me several great options and helping me secure the perfect chair from a hard to fit space. His professionalism and genuine care truly stood out. Highly recommend this store!
