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February 2023 by Anto Vita
I received the best service at this store from Melina and danisha they helped me out find everything i needed and truly went above and beyond
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January 2023 by Google user
This review is mostly a reflection of the great experience we had dealing with Danisha. We came to the store upset about something that had occurred the day prior, but Danisha's service was so exceptional that it didn't even matter. Above and beyond. These are the people that make you gladly come back and spend your hard earned money.\\nExcellent service.
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January 2023 by DropCity
This review is mostly a reflection of the great experience we had dealing with Danisha. We came to the store upset about something that had occurred the day prior, but Danisha's service was so exceptional that it didn't even matter. Above and beyond. These are the people that make you gladly come back and spend your hard earned money.Excellent service.
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January 2023 by Luis Elsevyf
Great customer service
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December 2022 by Carol Jimenez
Great bargains and very friendly staff
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September 2022 by Ralph P
Good service from Pam.
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January 2022 by Ben Ghamami
Whats with blocking the door and taking names when there are 5 sales people standing around and not one customer inside?
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December 2021 by Jim Q
The salesman Tom is great! Great shop!!
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December 2021 by Ryan C
This store closed on a Sunday from 2PM-3PM, don’t think that is professional while people are trying to do returns & exchanges, didn’t give me a reciept and just told me to check my e-mail and take the store number. Unprofessional
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December 2021 by jim quinlan
Tom our salesman was extremely knowledgeable and courteous. The store is beautiful!! Would recommend to everyone!!
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November 2021 by Lauren Arnold
Love it
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November 2021 by Eva Vanessa
I love this store from the moment you walk In The greeter is so welcoming. The experience is definitely one of a kind!! Melina was an amazing help to me she is so professional and personable . She listens attentively and is so helpful and patient with me. I did buy a few things!!! I am so happy with my purchases and in love with the quality of Burberry! They have timeless pieces worth the investment!
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November 2021 by Yen Cho
There is no such thing as "must own" but if you want something that will stay classy and timeless a Burberry trench coat is definitely worth considering. Thomas was fantastic helping me select my first trench coat. Because it's my first trench coat so I was at the shop for over 30mins trying to find any flaws but there wasn't any. The coat fits like a dream and at a price I could afford (At the time) plus the whole experience there made me feel appreciated. Thomas treated me like a repeat customer and I think we can all relate to how that feels like. If there is ever something else I'm interested in buying from Burberry, I have no doubt that I'd drive all the way there from Queens and be a real repeat customer.
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April 2021 by Mona M.
I purchased a purse and a wallet and within a month the purse fell apart. I went back to the store and was told that they refuse to exchange because they cannot resell it. My only option was to send it for an 8 weeks repair. How is this customer service?? It was clearly a manufacturer's defect. I will never ever buy this brand again and certainly never recommend this store. Unacceptable service!!
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April 2021 by Michael Maybank
The atmosphere was so beautiful managers are so nice so helpful floor manager I respect them and I appreciate them it was a beautiful day to shop at Burberry
