M&T Bank has received positive feedback for its friendly and professional service, particularly highlighting the assistance provided by staff members like Trisha. Customers appreciate the polite and courteous demeanor of the employees, noting their willingness to help with banking needs promptly and effectively. Many have experienced a stark contrast to services at other banks, leading to satisfaction and loyalty. Overall, M&T Bank is recognized for its stellar customer service and knowledgeable staff, making it a preferred choice for banking needs in the area.
Excellent customer support, but Zelle online is a little limited and slow
March 2026
Just opened up an account with them......this bank is friendly, professional, and thorough. It's a business but you feel like family! Excellent customer service!
September 2025
Best bank in the country ! Wish they were nationwide !! Love all the employees !!
