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February 2024 by James Poster
Always helpful.
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February 2024 by J Lee
Enjoy there annual tent sale and variety of clothes. Staff is very knowledgeable!
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February 2024 by Hen NY
Love this place! Local mom and pop store that’s been around for over 60 years! From the moment you walk in, the vibe is so nice and the shop has amazing high tech gear as well as fashionable winter clothing for men and women. The owners are always around and the employees are so nice and helpful. They take the time to measure and fit you correctly and recommend all that you need to have an amazing ski experience. Highly recommend going here!
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February 2024 by Edward T.
I stopped by to get heaters put in my boots ... Very knowledgeable, low pressure sales , explained new technology ( my boots were 10 ++ yrs old) I picked up some new kicks skied with them this past weekend .... i am very happy .THAN YOU !!! GREAT KNOWLEDGEABLE STAFF !!!!! Great selection , Im a Happy customer
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February 2024 by Tomek
It is likely the best ski shop around. It might appear on a pricy side, but buying with them you get full technical support.I’ve been renting a gear from them for some times, but eventually I purchased new pair of skis that turned out to be a little too long for East Coast groomers. Owen helped us to replace it for shorter, brand new set without hesitation. He did also excellent job in heat molding my ski boots and liners.
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February 2024 by Miriam Ariza
The service is good and everyone is very attentive to your needs. I have been buying what I need for my family and myself for the last 6 years.
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February 2024 by Courtney Salvia
Very friendly and helpful staff. Nice shop
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January 2024 by John Maddison
Overall a fair option for a one-stop shop for family-vacation winter equipment rental and buy.skis, boots, clothing, helmets and have season-long equipment rentals for mass-market but nothing specialist like raceThe older sales staff give good advice and guidance, some younger/high-school age sales staff better avoid.They don’t have specialized stuff like race boots/skis (or not much choice of items), back-protectors and so on.
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January 2024 by Alex Loewy
Knowledgeable and well trained staff! Super easy to get what you need thanks to the online form one can fill out in advance.
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January 2024 by Ron G
I brought in a pair of high-end skis whose recent tunes at other shops were OK but nothing special. I asked Pedigree to tune the skis so that they'd "ski like new" and THEY DID! This was probably the best tune I've ever had and made me an even more loyal customer of Pedigree. Their tune was a game-changer by dispelling the notion that a ski will never perform as when new. Next up are new boots, which will make my 3rd consecutive pair fitted at Pedigree. Great shop!
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January 2024 by Joseph Petti
Excellent customer service and great selection of skis and apparel. Recently bought new skis, boots, bindings and the sales associates at Pedigree were incredibly knowledgeable and accommodating. I would recommend Pedigree for anyone in need of ski or snowboard equipment as well as expert advice!
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November 2023 by Cristina Petti
Amazing family owned business!! Staff is incredibly helpful and knowledgeable about all products and equipment. Could not have better customer service!!!
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November 2023 by Kristen Zimmermann
I wish I could give more than 5 Stars! I have been coming to Pedigree for years for every rental season, the professionalism and knowledge from the staff is unmatched. My nephew recently started skiing and needed to be completely equipped with everything, we went in on a Saturday and from the minute we stepped in the store we were taken care of down to every detail. We love supporting family run businesses and Pedigree is a staple in the White Plains community and has a lifelong customer in myself and my family!
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November 2023 by Krista
Incredibly poor customer service. We shopped here a few weeks ago and bought something that did not fit. We live three hours away. Upon purchase we were not told the return policy, the salespeople seem to be very unhappy and unfriendly. They are condescending and very unprofessional. I will not be back to clothe my family of eight this ski season.
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November 2023 by Christian de Dalmas
DO NOT SHOP HERE this is not and honorable business!! I have been a customer here since 2003 when I lived in westchester. Since then, we’ve moved to Montauk 3 hours away. My girlfriend kindly bought me a very expensive shirt here for Christmas. Unfortunately, it did not fit.. I would’ve returned it sooner than 10 days, but we live three hours away and my girlfriend was not informed about the return policy upon purchasing the shirt. Pedigree has all my information on file and the tags were not removed from the shirt. They refused to give me a refund and now I’m left with an expensive gift that I cannot wear. I drove 3 hours today to exchange this amongst other errands I had to get done in white plains. Over the years we’ve spent thousands of dollars at this store. Is this how you treat life long customers ??? if I did the same at my job, I would be fired. If you care about where your money goes and how it is spent, I suggest not shopping at this establishment.
